Fintech Fundid was shut down over interest rates and a strained cap table

Fundid founder and CEO Stefanie Sample

Image Credits: Fundid / Fundid founder and CEO Stefanie Sample

Winding down a startup can be bittersweet for founders. In the case of Fundid, rising interest rates killed the business finance startup. But VCs and partners hurt it, too, founder Stefanie Sample says.

TechCrunch profiled the company in 2022 when Sample raised $3.25 million in seed funding backed by fintech investor Nevcaut Ventures, The Artemis Fund and Builders and Backers.

Prior to Fundid, Sample spent more than a decade as the owner of more than a dozen profitable franchise businesses in Montana. She owns 12 Taco Bell locations and was the previous owner of two Massage Envy franchises, as well as three other companies that are all profitable. It was through that experience she saw firsthand how difficult it was for companies like hers to have access to capital.

She started Fundid to offer lending via a business-building credit card as well as finance resources like a grant-matching tool, marketed mainly to women business owners.

Because Fundid was a fintech company and not a bank, it decided to have a debt facility partner to underwrite its operations, Sample explained. She found a partner and pre-negotiated the secured overnight financing rates, or SOFR. This is an interest rate banks use to price U.S. dollar-denominated derivatives and loans.

However, between spring of 2022 and the end of 2023, the Federal Reserve raised interest rates 11 times. Just before Fundid launched its first card product, the debt facility partner went to Sample with some bad news.

“The numbers worked originally because the interest rate was nothing,” Sample told TechCrunch. “When the rates went up, that really screwed us because the debt facility was based on SOFR plus, so the numbers didn’t work.”

The cost of the capital would cost Fundid so much compared to the fees Fundid could charge, that Fundid would essentially be paying its customers to use its product, and “then numbers would never shake out,” Sample said.

Fundid injects first funding into providing capital, credit for small businesses

Tough decisions

To keep going, Fundid “needed to put up a lot more collateral because of the changing environment,” Sample said.

An investor was going to help with this, but that would mean giving up more equity in the company, Sample said. She recalls even telling the investor that it would have been a bad investment.

“The cost of capital and the warrants would have resulted in him taking our entire company — just for us to exist,” she added. “The interest rate market became this opportunity for everyone around us to take our company, and then the business model didn’t work in our case anyways. It was like, ‘Well, what are we doing?’”

So, over the summer of 2023 Sample decided to remove the credit card from the market. The decision was made more difficult when Fundid was able to raise $2 million the summer of 2023 just as she was pulling the credit card from the market.

Raising capital while thinking of going dark is something Sample said doesn’t get talked about enough. Despite her thoughts, Fundid’s board still encouraged her to keep going and to take the additional capital. Investors told her that they believed in Sample and her ability to figure it out or build a new product or build a brand new company.

They wanted her to pivot. However, all of the money was invested toward building the credit card that Fundid couldn’t afford to keep in the current market. In addition, the cap table would have been “too messed up to try anything new,” Sample said.

However, Sample had other ideas.

“I was so burnt out at that time that I was having panic attacks,” she said. “I took a step back. It was a moment where I told myself, ‘this is what happens to women in venture.’ They already took more of my cap table and now they want me to build a brand new company on the existing cap table. And I felt like an idiot.”

So Sample rescinded the raise and gave the money back. That was in August 2023. Then came the part she dreaded: She had to lay off her team of five, doing so in November.

This was her first time firing employees, and Sample recalls sitting in a coffee shop and crying with them. Not because Fundid was dead, but because they “all loved working together so much. It was a heartbreaking day,” Sample said.

So your startup’s runway is dwindling and fundraising is hard. What’s next?

A fork in the venture road

She also said during this time she lost faith in the venture path. In 2023, the company was hitting all of its metrics in a timely manner. However, as the finance market changed, investors were actively collaborating with Sample to find a path forward. She described it like having “whiplash all the time.”

She also became disgruntled over how much of Fundid’s ownership she had lost, and could continue to lose if she stayed on the venture fund raising path. Sample spoke to other female founder friends who were raising at the seed stage and had already given up 30% of their company — similar to her.

As a general rule, seed investors typically want 10%-20%. Although 25% or even 30% is not unheard of, it is considered high for those early rounds.

But she felt that as a female founder, the odds were stacked against her, and she struggled to get competitive term sheets. The data backs up her perception. In 2022, female founders landed less than 19% of all venture fund dollars that year, PitchBook found. In 2023, it was 23%.

Far fewer female-founded companies are backed annually (less than 1,000 in 2023, compared to tens of thousands for males) and the deal amounts and valuations are lower, too, the PitchBook research shows.

“With the venture landscape, the goal posts are always moving or the rug being pulled out from under you,” Sample said. “When you are a female founder, you have to sacrifice a lot to be among the 2%. We end up paying ourselves less and accepting worse term sheets. The other part is that it is already so hard to get capital, yet the world is telling you to be grateful. I just wanted to build a real company, and it made me disgruntled how it all worked.”

https://techcrunch.com/2023/05/10/how-do-you-know-when-its-time-to-shut-down/

A fresh start

The whole experience inspired Sample to write a postmortem post about Fundid’s journey, which she shared with TechCrunch. In it, Sample wrote that “Fundid may have failed as a company, but more than that, we acknowledge that we failed the small businesses that need innovation in capital markets.” In it she wrote, “Would I do it again? Honestly, no.”

In hindsight, she said she would definitely build the next company with a technical co-founder, not take money from friends and family and should have “stuck to her guns” when it came to not launching a credit card. “As the founder/CEO, I’m the decision maker; this is my fault,” Sample wrote.

Fundid’s official close date was April 1. After taking some time off — and learning how to play ukulele — Sample said the Fundid experience has, however, made her eager to go back to what she affectionately calls “real businesses.”

She’s now launched a new investment company called Pailor Capital that stems from her work helping women finance their own businesses. A better way to do that is to buy existing profitable companies, she feels. She’s also purchasing an existing business.

“My existing investors are fantastic, this is a reflection of seeking new investment in a market that decided fintech, lending and cards were no longer desirable,” she wrote in her postmortem.

Pailor Capital has made seven investments so far this year, all for women to find, buy and grow existing businesses.

“If we really want to make a dent on gender equality and business we’re better off encouraging women to go out and buy existing profitable businesses,” Sample said. “Then their impact as CEO essentially skips the ladder.”

Countdown Capital winding down is not a bad omen for micro funds

VC fund performance is down sharply — but it may have already hit its lowest point

venture capital, performance, SFERS

Image Credits: MirageC / Getty Images

Venture capital has been hit hard by souring macroeconomic conditions over the past few years and it’s not yet clear how the market downturn affected VC fund performance. But recent data from the San Francisco Employees’ Retirement System (SFERS) give us something to chew on.

SFERS’s venture portfolio recorded a -.9% internal rate of return last year through the third quarter, according to data from the pension fund’s May 8 meeting. The data also highlighted that the venture portfolio recorded a 48.8% IRR in 2021 and -19.9% return in 2022.

It’s important to remember that these figures include all the venture funds in the portfolio regardless of where they are in their lifecycle and include funds that are still deploying capital. This means that number includes funds that still have money going out and not yet coming in, in addition to funds reaching maturity.

So, what do these numbers tell us? While they don’t tell us about each fund’s individual performance, or how funds nearing maturity are doing specifically, these numbers do tell us that overall fund performance is down. These metrics also tell us that the venture funds reaching maturity in SFERS’s portfolio are not returning capital at a rate high enough to overcome the losses of the portfolio’s newer fund commitments.

Comparing numbers from 2022 and 2023 to a year like 2021 is an exercise in comparing anomalies. In a more “normal” year for venture, say 2018, SFERS recorded a 22.3% IRR. This means that despite having at least 20 funds still in their investment period, according to TechCrunch estimates, the overall performance of the funds reaching maturity was pretty solid.

SFERS’s performance also shows that the industry may have already hit rock bottom and is on its way to being back to normal. While the pension fund still reported negative IRR in 2023, -0.9% is a positive signal when compared to 2022’s -19.9%.

This data in particular is worth paying attention to because SFERS is a pretty active venture LP. The organization has been investing in the asset class for a lot longer than many of its pension fund peers and has amassed a sizable $3.6 billion venture portfolio that is diversified across emerging and established managers, stage and vintage year.

SFERS is a longtime backer of big-name managers. For example, the pension fund has invested more than $273 million into Notable Capital, $250 million in NEA funds and $69 million in Mayfield in the last decade, among many others.

The recent performance hasn’t deterred the pension from investing into the asset class, either. The pension fund made 15 commitments to venture funds in 2023 and has made two commitments so far this year, including a $75 million commitment into IVP XVIII and a $40 million commitment to Volition Capital Fund V.

So while venture funds don’t seem on the path to knock it out of the park this year in terms of performance, the worst of the downturn’s effects may already be behind us.

Khosla Ventures, Pear VC triple down on Honey Homes, a smart way to hire a handyman

Handyman working on door hardware

Image Credits: Honey Homes

There’s apparently a lot of demand for an on-demand handyperson.

Khosla Ventures and Pear VC have just tripled down on their investment in Honey Homes, which offers up a dedicated handyman to take care of all the random tasks on a homeowner’s to-do list. The company raised $9 million last June in a Series A round of funding.

Era Ventures led the startup’s latest raise, a $9.25 million extension financing that CEO and co-founder Vishwas Prabhakara described as “an up round.” (PitchBook has its valuation pegged at $39 million as of last June, although the company said that is “not accurate.”) In total, since inception, Honey Homes has raised $21.35 million in venture funding.

So what drove the latest capital infusion? A surge in member adoption. The company last fall announced it had doubled its member count in a three-month period to “well over 1,000 members.” It also increased annual recurring revenue by 3.6x in 2023. While the company declined to share hard revenue figures, Prabhakara said the company expects to “do the same and get to eight figures in ARR” in 2024. (Obviously, eight figures is $10 million.)

“Our team has been visiting over 150 homes a day,” he added.

Husband and wife team Vishwas Prabhakara (Yelp’s first general manager) and Avantika Prabhakara (a former marketing head at Opendoor, Trulia and Zillow) teamed up with Katie Pham and Rory O’Connell to start Honey Homes in 2021. The startup, which launched in August of that year with its first 10 beta customers, hires the handyman as part of its staff. The handyman works as a salaried employee to help ensure consistency in who’s taking care of the work in a person’s home. 

Homeowners pay Honey Homes a flat fee for the convenience of a membership-based “end-to-end” service using its app. That fee ranges from $250 to $395 a month, based on location, although there are annual plans that offer a discount. 

The way it works is that members are matched with a dedicated handyperson who comes by at least once a month to take care of home improvements and preventative maintenance. Because the employees are salaried, they also receive benefits, including parental leave and paid time off, a rarity in an industry that has historically relied on contractors. However, if a person wants to try out different contractors for variety, they have that option as well.

Honey Homes is currently available to single-family homeowners in the San Francisco Bay Area (including the city proper) as well as in much of the Dallas-Fort Worth area. It recently launched in Los Angeles and is expanding there as well, with plans to also expand more in Texas.

“We’re covering about 5x more homes in our service area than we were a year ago,” Vishwas Prabhakara said.

Honey Homes only launched in San Francisco earlier this year, but now that market represents its fastest-growing, according to Vishwas Prabhakara.

“The city is a different beast [than the suburbs],” he said. “There’s parking questions, there’s crime questions, there’s a lot to consider. But now it is actually like our crown jewel, our best-growing market.”

The startup is also adding new features, such as AI that aims to streamline workflow for its handyperson team and put more of the “maintenance needs on autopilot.”

Interestingly, DoorDash co-founder Evan Moore sits on Honey Homes’ board and another DoorDash veteran, Andrew Ladd, was tapped last year to drive Honey Homes’ product development.

Moore told TechCrunch last year that he believes that Honey Homes differs from many other consumer startups in the home services space that simply match homeowners with potential vendors or “serve as a concierge.” Competitors include Angi, TaskRabbit and Thumbtack, among others.

The company decided to raise an extension rather than a Series B, according to Vishwas Prabhakara, after it decided it needed less capital to get to profitability than previously expected. (It’s aiming to be profitable in the next couple of years.) Besides making money through its membership, the average homeowner spends over $750 a year through additional services through the service, such as buying parts, for example.

Presently, Honey Homes has 75 employees and has doubled its handyperson team from 25 to over 50.

Era Ventures’ Clelia Peters said she was drawn to invest in Honey Homes because “high-quality home maintenance services provided by a dedicated handyperson have typically only been available to the wealthiest homeowners or to those in condos and apartments with on-site supers.”

She believes that the need for Honey Homes’ offering will be even greater in a world where homeowners stay in and need to maintain their homes for longer periods (because of the lock-in effect created by the spike in interest rates).”

“Additionally, we anticipate that the push towards home electrification will create a greater demand for reliable advice and installation services, which Honey Homes is well-positioned to provide,” she added.