Apple reportedly cuts 100 jobs working on Books and other services

Steve Jobs on stage, sitting in a comfortable armchair and looking down at a first-generation iPad.

Image Credits: Justin Sullivan / Getty Images

Apple is conducting layoffs affecting around 100 employees working for the company’s digital services group, according to Bloomberg’s Mark Gurman. The main group affected by the cuts is the team working for the Apple Books app and its related store.

Introduced in 2010 by then-CEO Steve Jobs in conjunction with the iPad’s debut, Apple Books hasn’t been the “Kindle-killer” that Apple expected. These job cuts indicate Apple Books isn’t going to be an investment area for Apple going forward. The team working for Apple News is also affected by the layoffs, as well as other services teams.

During Apple’s last quarterly earnings, services represented 28% of its revenue. However, a significant portion of that revenue likely comes from in-app purchases and App Store subscriptions. It’s unclear whether Apple will be able to maintain its grip on mobile app distribution in a changing regulatory landscape.

GM cuts 1,000 software jobs as it prioritizes quality and AI

GM-Chevrolet-Equinox-EV

Image Credits: GM

General Motors is cutting around 1,000 software workers around the world in a bid to focus on more “high-priority” initiatives like improving its Super Cruise driver assistance system, the quality of its infotainment platform and exploring the use of AI.

The job cuts are not about cost cutting or individual performance, GM spokesperson Stuart Fowle told TechCrunch. Rather, they are meant to help the company move more quickly as it tries to compete in the world of “software-defined vehicles.”

For example, Fowle said, that could mean moving away from developing many different infotainment features and instead focusing on ones that matter most to consumers.

The shuffle comes after GM has struggled with recent software problems. The automaker temporarily halted sales of its new Blazer EV in late 2023 after early vehicles encountered glitches. In June, GM promoted two former Apple executives to run its software and services division. The promotions were meant to fill the gap left by Mike Abbott, another Apple veteran who had joined GM as its executive vice president of software and services. Abbott left GM in March for health reasons.

The cuts are being made around the world, though the majority will be in Michigan, according to CNBC and Bloomberg, which first reported the news.

“As we build GM’s future, we must simplify for speed and excellence, make bold choices, and prioritize the investments that will have the greatest impact. As a result, we’re reducing certain teams within the Software and Services organization,” the company said in a statement. “We are grateful to those who helped establish a strong foundation that positions GM to lead moving forward.”

Google cuts over 1,000 jobs in its voice assistance, hardware teams as Fitbit founders leave

Google logo sign with white backlighting on dark background

Image Credits: Artur Widak/NurPhoto / Getty Images

Google is laying off over 1,000 employees across multiple divisions, including engineering and services, late Wednesday.

The affected divisions include voice-activated Google Assistant as part of the knowledge and information product team restructuring; and the Devices and Services PA (DSPA) team that manages Pixel, Nest, and Fitbit hardware.

The company, which had 182,000 employees as of September 30, 2023, confirmed this development but downplayed it through a statement to indicate the job cuts were part of organizational changes.

“To best position us for these opportunities, throughout the second half of 2023, a number of our teams made changes to become more efficient and work better, and to align their resources to their biggest product priorities. Some teams are continuing to make these kinds of organizational changes, which include some role eliminations globally,” a Google spokesperson said in a statement.

The Alphabet Worker Union said on X that the layoffs were “needless” and the company can’t “continue to fire our coworkers” while making billions.

Google has also let go of most of its AR hardware team and will work with other OEMs, as first reported by 9to5Google. The report also mentioned that Google will now have one core hardware engineering team instead of separate teams working on Pixel, Fitbit and Nest.

The company also confirmed to TechCrunch that Fitbit co-founders James Park and Eric Friedman are leaving as part of this restructuring.

Park played a pivotal role in introducing the new Pixel Watch line of smartwatches to Google’s hardware line up.

Google announced that it is acquiring Fitbit for $2.1 billion in 2019. The deal took two years to pass regulatory approval and was finalized in 2021. Since then the company has been merging Fitbit products into Google’s own offerings. For instance, last year, the search giant started prompting Fitbit users to migrate to Google accounts.

Separately, the company has also let go of people working on the Google Assistant team, as reported by Semafor. The company started infusing AI-powered features in Google Assistant through Bard last year in a bid to expand Assistant “beyond voice.” In October, during the Pixel event, Google said that Assistant could look through apps like Gmail and Drive to respond to queries related to specific emails and files.

Last year, Google had rolling layoffs in different teams, including the Waze mapping service in June, its recruiting team in September and its news division in October. Google’s latest company-wide layoff comes a year after the tech giant let go of approximately 12,000 roles, or 6% of its workforce, in January 2023.

Update 1/11/24, 3:48 PM ET: The union representing Alphabet workers said the layoffs impacted more than 1,000 employees, The Information reported, making it the largest round of cuts since last January.

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Instagram cuts 60 jobs, eliminating a layer of management at the company

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Image Credits: Bryce Durbin/TechCrunch

Instagram has cut 60 technical program manager positions, eliminating a layer of management at the company, according to a new report from The Information. The impacted employees have two months to apply for other jobs at the company. After the two-month period, their employment will be terminated if they are unable to secure a different role at the company.

In a LinkedIn post, a former Instagram employee noted that some technical program managers may be expected to “re-interview for PM roles” or project manager roles.

A spokesperson for Meta declined to comment on the job cuts. The spokesperson directed TechCrunch to Meta CEO Mark Zuckerberg’s March 2023 blog post about the company’s “Year of Efficiency” in which the executive said Meta would focus on improving its financial performance and reducing headcount.

The Information reports that Instagram has also notified employees about a reorganization of product teams, as it has decided to create three new focus areas for the team that is tasked with helping people create and share content on the social network. The three new focus areas are Creation, Creators and Friend Sharing.

The changes mean that Instagram is going to sharpen its focus on supporting creators who are most likely to drive teen engagement on the platform. It’s not a surprise that Instagram wants it employees to focus on creators who are able to retain teen audiences on the platform, but the change comes as more than 40 states are suing Meta, alleging that the company’s services are contributing to young users’ mental health problems.

The lawsuit alleges that over the past decade, Meta “profoundly altered the psychological and social realities of a generation of young Americans” and that it is using “powerful and unprecedented technologies to entice, engage, and ultimately ensnare youth and teens.”

Meta’s focus on teen engagement also comes as the company is scheduled to testify before the Senate on child safety on January 31, alongside X (formerly Twitter), TikTok, Snap and Discord. Committee members are expected to press executives from the companies on their platforms’ inability to protect children online.

Despite the continued and ongoing regulatory pressure that Meta is facing, Instagram is still focused on teen engagement and retention.

However, it seems that Meta is looking to appease lawmakers with its recent changes regarding teen safety. Earlier this week, Meta revealed that it was going to start automatically limiting the type of content that teen Instagram and Facebook accounts can see on the social networks. As part of the changes, teen accounts will be restricted from seeing harmful content, such as posts about self-harm, graphic violence and eating disorders.

Meta to restrict teen Instagram and Facebook accounts from seeing content about self-harm and eating disorders

Google logo sign with white backlighting on dark background

Google cuts over 1,000 jobs in its voice assistance, hardware teams as Fitbit founders leave

Google logo sign with white backlighting on dark background

Image Credits: Artur Widak/NurPhoto / Getty Images

Google is laying off over 1,000 employees across multiple divisions, including engineering and services, late Wednesday.

The affected divisions include voice-activated Google Assistant as part of the knowledge and information product team restructuring; and the Devices and Services PA (DSPA) team that manages Pixel, Nest, and Fitbit hardware.

The company, which had 182,000 employees as of September 30, 2023, confirmed this development but downplayed it through a statement to indicate the job cuts were part of organizational changes.

“To best position us for these opportunities, throughout the second half of 2023, a number of our teams made changes to become more efficient and work better, and to align their resources to their biggest product priorities. Some teams are continuing to make these kinds of organizational changes, which include some role eliminations globally,” a Google spokesperson said in a statement.

The Alphabet Worker Union said on X that the layoffs were “needless” and the company can’t “continue to fire our coworkers” while making billions.

Google has also let go of most of its AR hardware team and will work with other OEMs, as first reported by 9to5Google. The report also mentioned that Google will now have one core hardware engineering team instead of separate teams working on Pixel, Fitbit and Nest.

The company also confirmed to TechCrunch that Fitbit co-founders James Park and Eric Friedman are leaving as part of this restructuring.

Park played a pivotal role in introducing the new Pixel Watch line of smartwatches to Google’s hardware line up.

Google announced that it is acquiring Fitbit for $2.1 billion in 2019. The deal took two years to pass regulatory approval and was finalized in 2021. Since then the company has been merging Fitbit products into Google’s own offerings. For instance, last year, the search giant started prompting Fitbit users to migrate to Google accounts.

Separately, the company has also let go of people working on the Google Assistant team, as reported by Semafor. The company started infusing AI-powered features in Google Assistant through Bard last year in a bid to expand Assistant “beyond voice.” In October, during the Pixel event, Google said that Assistant could look through apps like Gmail and Drive to respond to queries related to specific emails and files.

Last year, Google had rolling layoffs in different teams, including the Waze mapping service in June, its recruiting team in September and its news division in October. Google’s latest company-wide layoff comes a year after the tech giant let go of approximately 12,000 roles, or 6% of its workforce, in January 2023.

Update 1/11/24, 3:48 PM ET: The union representing Alphabet workers said the layoffs impacted more than 1,000 employees, The Information reported, making it the largest round of cuts since last January.

instagram icon

Instagram cuts 60 jobs, eliminating a layer of management at the company

instagram icon

Image Credits: Bryce Durbin/TechCrunch

Instagram has cut 60 technical program manager positions, eliminating a layer of management at the company, according to a new report from The Information. The impacted employees have two months to apply for other jobs at the company. After the two-month period, their employment will be terminated if they are unable to secure a different role at the company.

In a LinkedIn post, a former Instagram employee noted that some technical program managers may be expected to “re-interview for PM roles” or project manager roles.

A spokesperson for Meta declined to comment on the job cuts. The spokesperson directed TechCrunch to Meta CEO Mark Zuckerberg’s March 2023 blog post about the company’s “Year of Efficiency” in which the executive said Meta would focus on improving its financial performance and reducing headcount.

The Information reports that Instagram has also notified employees about a reorganization of product teams, as it has decided to create three new focus areas for the team that is tasked with helping people create and share content on the social network. The three new focus areas are Creation, Creators and Friend Sharing.

The changes mean that Instagram is going to sharpen its focus on supporting creators who are most likely to drive teen engagement on the platform. It’s not a surprise that Instagram wants it employees to focus on creators who are able to retain teen audiences on the platform, but the change comes as more than 40 states are suing Meta, alleging that the company’s services are contributing to young users’ mental health problems.

The lawsuit alleges that over the past decade, Meta “profoundly altered the psychological and social realities of a generation of young Americans” and that it is using “powerful and unprecedented technologies to entice, engage, and ultimately ensnare youth and teens.”

Meta’s focus on teen engagement also comes as the company is scheduled to testify before the Senate on child safety on January 31, alongside X (formerly Twitter), TikTok, Snap and Discord. Committee members are expected to press executives from the companies on their platforms’ inability to protect children online.

Despite the continued and ongoing regulatory pressure that Meta is facing, Instagram is still focused on teen engagement and retention.

However, it seems that Meta is looking to appease lawmakers with its recent changes regarding teen safety. Earlier this week, Meta revealed that it was going to start automatically limiting the type of content that teen Instagram and Facebook accounts can see on the social networks. As part of the changes, teen accounts will be restricted from seeing harmful content, such as posts about self-harm, graphic violence and eating disorders.

Meta to restrict teen Instagram and Facebook accounts from seeing content about self-harm and eating disorders

Riot Games cuts 530 jobs, shuts down publishing arm Riot Forge

Image Credits: Riot Games

Riot Games is laying off about 530 employees, which represents 11% of its workforce, the Tencent-owned company announced on Monday. The League of Legends maker is also sunsetting its five-year-old publishing group, Riot Forge.

Riot Games wrote two posts about the changes, addressing the affected employees in one and its players in another. The former included details about a severance package, among other benefits like access to job placement services, counseling, visa support, as well as new laptops to replace their work computers if they don’t own one. The teams who were most affected were outside of core development.

“There’s no way around the fact that this is an extremely sad moment,” wrote CEO Dylan Jadeja. “For those who are leaving… I want to reiterate, we are deeply sorry for the impact this has on you and your family. I can’t thank you enough for everything you’ve done for Riot, and for your dedication to players. We’re committed to doing our best to support you in this moment and through this transition.”

The note to players shares a similar sentiment, saying the layoffs were unavoidable yet necessary. “This isn’t to appease shareholders or to hit a quarterly earnings number—it’s a necessity,” Jadeja said.

He also highlighted two areas that’ll see “immediate impact” from the organizational changes — Riot Forge and the digital collectible card game Legends of Runeterra.

Riot Forge launched in 2019 to partner with various independent developers to create new League of Legends stories. The publishing label released five games in total, including Convergence, Hextech Mayhem, The Mageseeker, Ruined King and Song of Nunu. This year, Riot Forge is set to roll out a sixth game titled Bandle Tale: A League of Legends Story, which features a storyline about Yordles. Riot Forge will officially shut down after the game is released on Nintendo Switch and PC.

While Legends of Runeterra isn’t shutting down, Jadeja admits it isn’t performing as well as the company hoped. Riot Games will reduce the size of the team and focus on improving its single-player (PvE) adventure mode, the “Path of Champions.”

“Some of the significant investments we’ve made aren’t paying off the way we expected them to. Our costs have grown to the point where they’re unsustainable, and we’ve left ourselves with no room for experimentation or failure – which is vital to a creative company like ours. All of this puts the core of our business at risk,” Jadeja added.

Riot Games joins other video game publishers making job cuts, such as Epic Games, which eliminated 830 employees in September. Other companies include Ubisoft, Electronic Arts, Activision Blizzard and more.

eBay Inc. signage is displayed at the entrance to the company's headquarters in San Jose, California,

eBay plans to cut 1,000 jobs because it couldn't grow enough

eBay Inc. signage is displayed at the entrance to the company's headquarters in San Jose, California,

Image Credits: David Paul Morris/Bloomberg / Getty Images

E-commerce company eBay said today that it plans to let go of 1,000 employees or around 9% of its workforce due to the ongoing economic conditions. The company said in a blog post that it also plans to cut contract roles in the coming months.

The company’s CEO Jamie Iannone admitted that the company hired fast, but it didn’t grow enough to justify the headcount.

“Despite facing external pressures, like the challenging macroeconomic environment, we know we can be better with the factors we control. While we are making progress against our strategy, our overall headcount and expenses have outpaced the growth of our business,” Iannone said in a note sent to employees on Tuesday.

“To address this, we’re implementing organizational changes that align and consolidate certain teams to improve the end-to-end experience, and better meet the needs of our customers around the world.”

The company joins a number of other organizations, including Google, Amazon (including Twitch and Audible), Discord, Duolingo, Pixar, and Unity announcing job cuts in January 2024.

In Q3 2023, eBay registered $2.5 billion in revenue and $1.3 billion in profits. However, the company gave a weak Q4 guidance, as it believed consumer spending was on a downward trajectory. The company also earned $2.2 billion by selling its equity in online ad business Adevinta to Permira and Blackstone last year. In July, the e-commerce company acquired Certilogo, which provides digital IDs to apparel. eBay is set to disclose its Q4 earnings next month.

The company has been embroiled in a few controversies of late. Earlier this month, it agreed to pay $3 million in a corporate cyberstalking case of a U.S.-based couple. Last September, the Department of Justice accused the e-tailer of selling products that could harm the environment and public health.

Diversity ethnicity of LGBTQ illustration concept shows the people shows up their hands on the rainbow flag for showing the diversity of people who are LGBTQ.

Jobs for the Future's new $50M fund looks to invest in underrepresented founders

Diversity ethnicity of LGBTQ illustration concept shows the people shows up their hands on the rainbow flag for showing the diversity of people who are LGBTQ.

Image Credits: Namthip Muanthongthae / Getty Images

Two years ago, Jobs for the Future (JFF), a nonprofit dedicated to helping low-wage workers attain upward mobility, established a venture arm, JFFVentures, to back innovative employment tech.

In a move implying that the launch went well, JFFVentures today unveiled its second fund, JFFVentures Fund II, with a target of $50 million — $15 million has been raised so far.

The new fund — furnished in part by the Autodesk Foundation, the Workday Foundation and the American Council on Education — will target founders building HR, education and workforce solutions that “enable economic mobility for workers in middle to low-wage jobs,” said JFFVentures Fund managing partner Sabari Raja.

“We’re looking to invest in 30 to 35 pre-seed- and seed-stage startups, with initial check sizes between $250,000 [and] $1 million, with the ability to lead rounds,” Raja told TechCrunch. “We’ll reserve $1 million to $2 million for follow-on investments into companies that are outperforming from a financial and impact perspective.”

JFFVentures Fund II joins the growing number of impact-focused VC funds stateside, which seek to drive social, economic and environmental change while earning investment returns. Others include Collaborative Fund, Third Sphere, and the nonprofit Acumen Fund.

Impact investing is a massive — and expanding — opportunity. According to the Global Impact Investing Network, an international think tank, the private impact market grew to approximately $1.2 trillion at the end of 2021, up 63% since 2019.

But impact funds face challenges that many traditional startup investment vehicles don’t.

For one, it can be difficult for VCs to measure an investment target’s real-world impacts or progress. Impact funds have historically offered lower returns, according to a 2021 study from Cambridge Associates. And many impact funds have limited track records, since the sector is so new.

So how is JFFVentures Fund II planning to avoid these pitfalls?

Well, Raja says, while the fund is operationally independent from JFF, JFFVentures Fund II will benefit from the wider JFF community, including its connections with government, corporate, education and nonprofit partners. Founders in Fund II will be able to tap at least one dedicated person who is focused on connecting portfolio companies to experts and networks across the JFF ecosystem, Raja added.

“We’re honed in on the journey of the worker in middle- to low-wage jobs, investing in novel technologies that provide them the education, access to quality jobs, tools for employers to support their career growth and wrap-around services that help them outside of work so they can thrive at work,” she said. “We have expertise and experience solving critical workforce problems with technology-enabled approaches.”

Yigal Kerszenbaum, another managing partner at JFFVentures, said that a top priority for Fund II is “economic advancement for the underserved and underrepresented populations.” Kerszenbaum called out women, disabled workers, immigrants, aging populations and communities of color as examples.

“Diversity is embedded into the design and DNA of the fund,” Kerszenbaum said. “Five out of the six team members are female, and we’re majority immigrants and speak seven languages across the team. Many of us are first-gen college students. Additionally, 100% of our ten-person advisory board is female, many of whom are investors, subject-matter experts and operators that come from diverse backgrounds.”

Plenty of funds have diversity goals that they don’t meet. (The DEI backlash hasn’t helped.) But Kerszenbaum says that Fund II has been structured from a legal perspective to ensure it remains true to its mission.

“We’ve committed in our fund docs that at least 50% of Fund II founders will identify as underrepresented in terms of founder backgrounds,” he said. “Additionally, part of the team has been allocated carry, which will be earned by hitting certain social impact goals, some of which are tied to founder diversity.”

A sticking point could be balancing those goals with returns.

The 2021 study from Cambridge Associates found that the typical impact venture fund tends to underperform, faring little better than the S&P 500 over a 21-year period. In the cohort Cambridge looked at, the bottom quartile of funds returned just 2.43% to limited partners.

Kerszenbaum pointed to JFFVentures’ inaugural fund performance as evidence Fund II can succeed, though.

Sixty-five percent of the first fund’s 55 founders — 84% of whom self-identify as underrepresented in the VC space — have gone on to successfully raise capital from late-stage investors, Kerszenbaum says. JFFVentures is also reserving the right to invest up to 20% of Fund II in startups based outside of the U.S., in contrast to the first fund’s exclusively domestic purview — giving the VC an additional lever to boost returns.

“We aspire to be the gold standard for nonprofit-private partnerships that can amplify innovation and impact and unlock value for entrepreneurs, investors and beneficiaries alike,” Kerszenbaum said. “Our goal is to be the first stop for entrepreneurs building at the intersection of innovation and impact because our value-add beyond the check has meaningful, measurable outcomes towards growth.”

Automatic mass production line with robots and automated machines running by itself. which there is no human to control. Business and automation technology and industry concept. 3D illustration rendering

Robots can make jobs less meaningful for human colleagues

Automatic mass production line with robots and automated machines running by itself. which there is no human to control. Business and automation technology and industry concept. 3D illustration rendering

Image Credits: Thamrongpat Theerathammakorn / Getty Images

Much has been (and will continue to be) written about automation’s impact on the jobs market. In the short-term, many employers have complained of an inability to fill roles and retain workers, further accelerating robotic adoption. The long-term impact these sorts of sweeping changes will have on the job market going forward remains to be seen.

One aspect of the conversation that is oft neglected, however, is how human workers feel about their robotic colleagues. There’s a lot to be said for systems that augment or remove the more backbreaking aspects of blue-collar work. But could the technology also have a negative impact on worker morale? Both things can certainly be true at once.

The Brookings Institution this week issued results gleaned from several surveys conducted over the past decade and a half to evaluate the impact that robotics has on job “meaningfulness.” The think tank defines the admittedly abstract notion thus:

In exploring what makes work meaningful, we rely on self-determination theory. According to this theory, satisfying three innate psychological needs — competence, autonomy, and relatedness — is key for motivating workers and enabling them to experience purpose through their work.

Data was culled from worker surveys carried out in 14 industries across 20 countries in Europe, cross-referenced with robot deployment data issued by the International Federation of Robotics. Industries surveyed included automotive, chemical products, food and beverage and metal production, among others.

The institute reports a negative impact to worker-perceived meaningfulness and autonomy levels.

“If robot adoption in the food and beverages industry were to increase to match that of the automotive industry,” Brookings notes, “we estimate a staggering 6.8% decrease in work meaningfulness and a 7.5% decrease in autonomy.” The autonomy aspect speaks to an ongoing concern over whether the implementation of robotics in industrial settings will make the roles carried out by their human counterparts more robotic as well. Of course, the counterpoint has often been made that these systems effectively remove many of the most repetitive aspects of these roles.

The institute goes on to suggest that these sorts of impacts are felt across roles and demographics. “We find that the negative consequences of robotization for work meaningfulness are the same, regardless of workers’ education level, skill level, or the tasks they perform,” the paper notes.

As for how to address this shift, the answer likely isn’t going to be simply saying no to automation. As long as robots have a positive impact on a corporation’s bottom line, adoption will continue at a rapidly increasing clip.

Brookings resident Milena Nikolova does offer a seemingly straightforward solution, writing, “If firms have mechanisms in place to ensure that humans and machines cooperate, rather than compete, for tasks, machines can help improve workers’ well-being.”

This is one of the defining pushes behind those automation firms touting collaborative robotics, rather than outright worker replacement. Pitting humans against their robotic counterparts will almost certainly be a losing battle.