EU ends Apple Pay antitrust probe with binding commitments to open up contactless payments

The Apple Pay logo is seen in this photo illustration on 23 November, 2023

Image Credits: Jaap Arriens/NurPhoto / Getty Images

The European Union has accepted commitments from Apple over how it operates Apple Pay to settle a long-running competition investigation. Commission EVP Margrethe Vestager, who heads up the EU’s competition division, announced the development in a press conference Thursday.

Apple has until July 25 to implement changes that will allow developers of rival mobile wallets to offer contactless payment by the predominant technology used in the EU (NFC) — enabling them to offer their users “tap and go” payments, she said. They will also be able to access key iOS features, such as double click to launch their apps as well as Face ID, Touch ID and passcodes for authentication.

Apple will also let users set a third-party wallet app as their default, rather than its own Apple Wallet.

The bloc’s competition division opened a formal investigation of Apple Pay, Apple’s mobile payment and mobile wallet technology, back in June 2020, following a number of complaints. Initially the probe was scoped to look at Apple Pay as a whole. Later the case narrowed to focus on the use of Apple’s technology for contactless payments.

Reporting preliminary findings two years later in May 2022, the EU’s Commission said it had found Apple abused a dominant position to block competitors from providing NFC-enabled contactless payments on the iPhone — meaning they were unable to develop rival mobile wallets and compete fairly with Apple Pay.

The EU took specific issue with Apple restricting the ability of rivals to build wallet apps that can wirelessly communicate with NFC payments terminals, as Apple Pay can. It suspected the restriction of enabling Apple’s contactless payment tech to gain market share unfairly. And the EU said it wanted Apple to provide full access to NFC to allow competitors to develop alternative wallets.

Apple was invited to respond to the EU’s May 2022 Statement of Objections. The next major development came in January 2024 when it offered to make changes aimed at settling the case. Its proposal offered to let third parties developing mobile wallet and payment services gain fuller access to NFC functionality on iOS devices, free of charge, via a set of APIs without having to use Apple’s payment or wallet tech.

The offer would still bar rivals from accessing a special chip on Apple devices called the secure element, which it uses to enhance the security of transactions made using Apple Pay. But Apple said it would provide “equivalent access” to NFC components through a mechanism called “Host Card Emulation (‘HCE’) mode”. It said this would let third-party wallets store payment credentials and complete transactions using NFC securely, without accessing the secure element.

Other commitments Apple offered at the time included pledges to provide third parties with additional features and functionality, such as defaulting of preferred payment apps and access to authentication features like Face ID, its biometric authentication tech. It also promised to apply FRAND (Fair, Reasonable and Non-Discriminatory) terms when deciding whether to grant access to NFC.

Stronger commitments

Vestager said Thursday the Commission has accepted Apple’s offer after pressing for some improvements.

“By excluding competitors from the market, it may have had a negative impact on innovation. This reduction in choice and innovation is harmful. It’s harmful to consumers and is illegal under EU competition rules. To address these concerns, Apple offered a set of commitments earlier this year,” she said.

“Over the last month, we tested a package, we got feedback on whether the remedies could work, if they could address our concerns. The issue raised a lot of interest. Many banks, app developers, card issuers, financial associations gave us their feedback. We looked very carefully at those comments, and we asked Apple to improve their commitments. Then Apple offered improved remedies, and here we are today, making those remedies binding on Apple.”

Details of exactly how Apple’s enhanced its January offer following industry feedback are set out in the Commission’s press release — but they include committing to:

Removing the requirement for developers to have a licence as a Payment Service Provider (PSP) or a binding agreement with a PSP to access the NFC input;Evolving the HCE architecture to comply with evolving industry standards used by Apple Pay;And shortening deadlines for resolving any disputes, among others.

Since the EU opened the Apple Pay antitrust case the bloc has passed an update to its competition rulebook which is intended to boost the contestibility of digital markets by applying upfront obligations on a number of major platforms, including Apple’s iOS, so that tech giants cannot block competitors from accessing key infrastructure they operate. EU lawmakers want the Digital Markets Act (DMA) to speed up the process of resetting digital dominance and restoring competition to tipped markets.

Shortly after the EU announced it was consulting with industry stakeholders on Apple’s Apple Pay offer, the company suggested the changes it had proposed also comply with DMA requirements.

Vestager said Apple’s commitments on Apple Pay that the EU has accepted go further than what’s required by the DMA. “For instance, they include monitoring and dispute resolution resolution mechanisms,” she noted, adding: “This shows that antitrust enforcement goes hand in hand with the DMA.”

“From now on, Apple can no longer use its control or the iPhone ecosystem to keep mobile wallets out of the market. Competing wallet developers as well as consumers will benefit from these changes, opening up innovation and choice while, of course, keeping payments secure.”

The commitments are binding on Apple for 10 years. Failure to abide by them could be met with stiff penalties.

“Today’s decision makes the commitments offered by Apple legally binding. If Apple does not honour such commitments, the Commission may impose a fine of up to 10% of its total annual turnover, without having to find an infringement of EU antitrust rules, or a periodic penalty payment of 5% per day of its daily turnover for every day of non-compliance,” an EU spokesperson told us.

Reached for comment, an Apple spokesperson sent this statement: “Apple is providing developers in the European Economic Area with an option to enable NFC contactless payments and contactless transactions for car keys, closed loop transit, corporate badges, home keys, hotel keys, merchant loyalty/rewards, and event tickets from within their iOS apps using Host Card Emulation based APIs. Apple Pay and Apple Wallet will continue to be available in the EEA for users and developers, and will continue to provide an easy, secure and private way to pay, as well as present passes seamlessly from Apple Wallet.”

This report was updated with comment from the Commission

Apple offers EU set of pledges aimed at settling Apple Pay antitrust probe

EU ends Apple Pay antitrust probe with binding commitments to open up contactless payments

The Apple Pay logo is seen in this photo illustration on 23 November, 2023

Image Credits: Jaap Arriens/NurPhoto / Getty Images

The European Union has accepted commitments from Apple over how it operates Apple Pay to settle a long-running competition investigation. Commission EVP Margrethe Vestager, who heads up the EU’s competition division, announced the development in a press conference Thursday.

Apple has until July 25 to implement changes that will allow developers of rival mobile wallets to offer contactless payment by the predominant technology used in the EU (NFC) — enabling them to offer their users “tap and go” payments, she said. They will also be able to access key iOS features, such as double click to launch their apps as well as Face ID, Touch ID and passcodes for authentication.

Apple will also let users set a third-party wallet app as their default, rather than its own Apple Wallet.

The bloc’s competition division opened a formal investigation of Apple Pay, Apple’s mobile payment and mobile wallet technology, back in June 2020, following a number of complaints. Initially the probe was scoped to look at Apple Pay as a whole. Later the case narrowed to focus on the use of Apple’s technology for contactless payments.

Reporting preliminary findings two years later in May 2022, the EU’s Commission said it had found Apple abused a dominant position to block competitors from providing NFC-enabled contactless payments on the iPhone — meaning they were unable to develop rival mobile wallets and compete fairly with Apple Pay.

The EU took specific issue with Apple restricting the ability of rivals to build wallet apps that can wirelessly communicate with NFC payments terminals, as Apple Pay can. It suspected the restriction of enabling Apple’s contactless payment tech to gain market share unfairly. And the EU said it wanted Apple to provide full access to NFC to allow competitors to develop alternative wallets.

Apple was invited to respond to the EU’s May 2022 Statement of Objections. The next major development came in January 2024 when it offered to make changes aimed at settling the case. Its proposal offered to let third parties developing mobile wallet and payment services gain fuller access to NFC functionality on iOS devices, free of charge, via a set of APIs without having to use Apple’s payment or wallet tech.

The offer would still bar rivals from accessing a special chip on Apple devices called the secure element, which it uses to enhance the security of transactions made using Apple Pay. But Apple said it would provide “equivalent access” to NFC components through a mechanism called “Host Card Emulation (‘HCE’) mode”. It said this would let third-party wallets store payment credentials and complete transactions using NFC securely, without accessing the secure element.

Other commitments Apple offered at the time included pledges to provide third parties with additional features and functionality, such as defaulting of preferred payment apps and access to authentication features like Face ID, its biometric authentication tech. It also promised to apply FRAND (Fair, Reasonable and Non-Discriminatory) terms when deciding whether to grant access to NFC.

Stronger commitments

Vestager said Thursday the Commission has accepted Apple’s offer after pressing for some improvements.

“By excluding competitors from the market, it may have had a negative impact on innovation. This reduction in choice and innovation is harmful. It’s harmful to consumers and is illegal under EU competition rules. To address these concerns, Apple offered a set of commitments earlier this year,” she said.

“Over the last month, we tested a package, we got feedback on whether the remedies could work, if they could address our concerns. The issue raised a lot of interest. Many banks, app developers, card issuers, financial associations gave us their feedback. We looked very carefully at those comments, and we asked Apple to improve their commitments. Then Apple offered improved remedies, and here we are today, making those remedies binding on Apple.”

Details of exactly how Apple’s enhanced its January offer following industry feedback are set out in the Commission’s press release — but they include committing to:

Removing the requirement for developers to have a licence as a Payment Service Provider (PSP) or a binding agreement with a PSP to access the NFC input;Evolving the HCE architecture to comply with evolving industry standards used by Apple Pay;And shortening deadlines for resolving any disputes, among others.

Since the EU opened the Apple Pay antitrust case the bloc has passed an update to its competition rulebook which is intended to boost the contestibility of digital markets by applying upfront obligations on a number of major platforms, including Apple’s iOS, so that tech giants cannot block competitors from accessing key infrastructure they operate. EU lawmakers want the Digital Markets Act (DMA) to speed up the process of resetting digital dominance and restoring competition to tipped markets.

Shortly after the EU announced it was consulting with industry stakeholders on Apple’s Apple Pay offer, the company suggested the changes it had proposed also comply with DMA requirements.

Vestager said Apple’s commitments on Apple Pay that the EU has accepted go further than what’s required by the DMA. “For instance, they include monitoring and dispute resolution resolution mechanisms,” she noted, adding: “This shows that antitrust enforcement goes hand in hand with the DMA.”

“From now on, Apple can no longer use its control or the iPhone ecosystem to keep mobile wallets out of the market. Competing wallet developers as well as consumers will benefit from these changes, opening up innovation and choice while, of course, keeping payments secure.”

The commitments are binding on Apple for 10 years. Failure to abide by them could be met with stiff penalties.

“Today’s decision makes the commitments offered by Apple legally binding. If Apple does not honour such commitments, the Commission may impose a fine of up to 10% of its total annual turnover, without having to find an infringement of EU antitrust rules, or a periodic penalty payment of 5% per day of its daily turnover for every day of non-compliance,” an EU spokesperson told us.

Reached for comment, an Apple spokesperson sent this statement: “Apple is providing developers in the European Economic Area with an option to enable NFC contactless payments and contactless transactions for car keys, closed loop transit, corporate badges, home keys, hotel keys, merchant loyalty/rewards, and event tickets from within their iOS apps using Host Card Emulation based APIs. Apple Pay and Apple Wallet will continue to be available in the EEA for users and developers, and will continue to provide an easy, secure and private way to pay, as well as present passes seamlessly from Apple Wallet.”

This report was updated with comment from the Commission

Apple offers EU set of pledges aimed at settling Apple Pay antitrust probe

Three 3 Phone store sign on building exterior

UK launches antitrust probe into planned $19B Vodafone, Three merger

Three 3 Phone store sign on building exterior

Image Credits: Peter Dazeley / Getty Images

The U.K.’s Competition and Markets Authority (CMA) is launching a formal probe into the proposed merger between Vodafone and Three UK.

The news hardly comes as a surprise, given that the £15 billion ($19 billion) joint venture would reduce the U.K.’s main infrastructure-owning mobile networks from four to three (the other two being EE and O2), and the duo had already allowed until the end of 2024 for the deal to conclude. That is some 18 months from when they first revealed their plans back in June.

“This deal would bring together two of the major players in the U.K. telecommunications market, which is critical to millions of everyday customers, businesses and the wider economy,” CMA chief executive Sarah Cardell said in a statement. “The CMA will assess how this tie-up between rival networks could impact competition before deciding next steps.”

Market analysis investigation

Today’s news signals the start of what is known as a “phase 1” investigation, which will involve assessing whether a proposed merger will create a “substantial lessening of competition,” while gathering key data from the parties involved, competitors, customers, among other stakeholders. This initial market analysis phase can take up to 40 days, after which the deal may proceed to a more in-depth “phase 2” investigation which can last an additional six months — hence why Vodafone and Three had allowed themselves until the 2024 for the deal to be greenlighted.

“It was certain that the CMA would open a formal investigation — it is also certain to proceed to a full Phase 2 investigation,” Tom Smith, a former CMA legal director who’s now partner at London-based law firm Geradin Partners, explained to TechCrunch. “This means we should expect the CMA’s final decision in the Autumn.”

Three has in fact been in embroiled in one previous failed acquisition effort, when its parent company Hutchison tried to procure O2 in a £10.25 billion deal — this was kiboshed by EU regulators, though the deal reared its head again in 2022 when a European court adviser suggested the original court ruling should be dismissed. It’s not entirely clear how that might impact this latest merger attempt, but Smith reckons that deal is as good as dead, regardless of what any court might subsequently find.

“The previous Three/O2 merger is still technically going through the EU courts, but that deal is long since dead in reality,” Smith said. “The current deal will be reviewed on its own merits in any case.”

With a full phase 2 merger investigation a likely outcome here, it will be up to Vodafone and Three to convince the CMA that the benefits outweigh the reduced competition.

“We strongly believe that the proposed merger of Vodafone and Three will significantly enhance competition by creating a combined business with more resources to invest in infrastructure to better compete with the two larger converged players,” Vodafone UK CEO Ahmed Essam said in a statement. “Our commitment to invest £11 billion will build capacity to meet the exponential growth in demand for data and accelerate the roll out of Advanced 5G across the UK, delivering benefits to consumers and businesses throughout the nation.”

National security

It’s worth noting that there is in fact an additional regulatory aspect to this deal beyond competition concerns. On Wednesday, the U.K. Cabinet Office said that a 14.6% stake that United Arab Emirates (UAE) telecoms group called e& holds in Vodafone could pose a national security risk, and ordered a security committee to be set up at Vodafone to “oversee sensitive work that Vodafone and its group perform which has an impact on or is in respect of the national security of the United Kingdom.”

Three, meanwhile, is owned by CK Hutchison Holdings, a Hong Kong-based conglomerate that is subject to a national security law introduced by China in 2020.

“It has been clear for some time that the proposed merger will also have an additional regulatory dimension under the National Security and Investment Act given Three’s links to China via its Hong Kong ownership — and the impact of China’s national security law in Hong Kong,” Alex Haffner, a competition partner at U.K. law firm Fladgate, said in a statement. “This allied to the UAE company e&’s recent 14.6% stake in Vodafone, which has already undergone a security review by UK government under the Act, means that the merging parties now face high level governmental as well as regulator scrutiny of the deal.”

ICO confirms data breach probe as UK councils remain downed by cyberattack

Repeated Magnifying Glass On Blue Background

Image Credits: atakan / Getty Images

Three local councils in the United Kingdom continue to experience disruption to their online services, a week after confirming a cyberattack had knocked some systems offline.

The councils for Canterbury, Dover, and Thanet — all of which are based in the U.K. county of Kent and have a combined population of almost 500,000 residents — said last week that they were jointly investigating an unspecified “cyber incident” that had disrupted council tax payments and online forms.

Questions remain about the incident, including whether personal data was accessed. Robert Davis, a spokesperson for Canterbury City Council, told TechCrunch last week that the council’s initial investigation suggests that no customer data was accessed.

However, the U.K.’s Information Commissioner’s Office told TechCrunch on Friday that the data regulator has received a breach report from the three councils.

“We have received breach report forms from three Kent Councils who form a three-way partnering service: Thanet District Council, Dover District Council and Canterbury County Council, and will be making enquiries,” ​​ICO spokesperson Rashana Vigerstaff said.

TechCrunch understands that the ongoing incident is linked to EKS, or East Kent Services. EKS was set up by Canterbury, Dover, and Thanet in 2011 before it was outsourced to Civica in 2018, and is used by all three councils to deliver a number of technology-based services, including payments, benefits, and debt recovery.

TechCrunch found last week that some of Canterbury City Council’s payment systems, provided by EKS, were unavailable. These services remain down at the time of writing — as is EKS’ website, which has now been offline for at least seven days.

TechCrunch has contacted multiple people at EKS but has not yet received a response. The company has yet to make a public statement regarding the cyberattack, the nature of which remains unknown.

According to a Mastodon post from security researcher Kevin Beaumont, EKS’ Pulse Secure VPN server is also offline, suggesting a possible link to the widespread exploitation of two critical zero-day vulnerabilities in Ivanti’s widely used corporate VPN appliance.

The incident continues to cause disruption for hundreds of thousands of individuals in Kent.

Davis, the spokesperson for Canterbury City Council, did not respond to questions from TechCrunch sent Friday, but a notice on the council’s website notes that residents remain unable to “apply for, report something or pay for most services online at the moment” while it continues to investigate the incident.

Dover District Council spokesperson Andy Steele also didn’t respond to TechCrunch’s questions, but the council has also confirmed in an updated notice that it is “still experiencing technical difficulties” with some of its systems, including its benefits, council tax, and business rates portal. The council notes that the issues affecting its online forms have been resolved.

Thanet District Council spokesperson Clare Winter shared an updated statement with TechCrunch, which has also been published on the council’s website. “Thanet District Council is currently limiting access to a number of its online systems,” the statement reads. “This is a proactive decision following reports of a potential security incident.”

Canterbury and Thanet councils note in their statements that their downed IT services, which include online forms and planning applications, are not provided by Civica.

In an email to TechCrunch on Friday, Civica spokesperson Fintan Hastings reiterated that Civica’s systems were unaffected. Hastings said that Civica does not provide tools for monitoring and managing information assets such as applications, infrastructure, operational delivery, and IT assets, but added that Civica provides the councils with revenues and benefits, debt recovery, and customer services.

Amended the sixth paragraph noting Civica provides technology-based services to the affected councils.

Cyberattack targeting UK councils causes online disruption

Fisker Ocean SUV driving away

Feds open second probe into Fisker's Ocean SUV after rollaway complaints

Fisker Ocean SUV driving away

Image Credits: Fisker

The National Highway Traffic Safety Administration has opened a second investigation into EV startup Fisker’s Ocean SUV, after the agency received four complaints about the vehicle rolling away unexpectedly, including one injury.

The company tells TechCrunch it is “fully cooperating” with the safety agency.

The new probe comes just one month after NHTSA’s Office of Defects Investigation began investigating complaints of sudden loss of braking performance. Fisker claims that problem was resolved with a software update that went out to vehicles in December.

Fisker has had problems with the Ocean since it first started delivering the SUV last year. Owners have complained to the company for months about the SUV suddenly losing power, problems getting in and out of the vehicle, trouble shifting into gear and the SUV’s hood flying up, TechCrunch revealed last week.

The four complaints NHTSA references describe scenarios where the owners had trouble shifting into or out of park. One owner in Pennsylvania claims that their Ocean sometimes shifts into neutral instead of park, causing the SUV to roll backwards. On one occasion in December, this owner says they exited the SUV when it started to roll away and the open driver’s side door knocked them to the ground. The owner says they were able to “get up, jump in the car, and stop it before it hit another car.”

NHTSA’s ODI can open four levels of an investigation: Defect Petition, Preliminary Evaluation, Recall Query and Engineering Analysis. Similar to the braking probe, this investigation into the rollaway complaints is classified as a preliminary evaluation, which the agency says it tries to complete within eight months. NHTSA says the goal of the preliminary evaluation is to “determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.”

Fisker Ocean owners flagged sudden power loss and brake problems for months, internal documents show

Three 3 Phone store sign on building exterior

UK confirms in-depth antitrust probe into Three and Vodafone's planned $19B merger

Three 3 Phone store sign on building exterior

Image Credits: Peter Dazeley / Getty Images

The U.K.’s Competition and Markets Authority (CMA) has confirmed that it’s launching a formal “phase 2” investigation into the planned merger between Vodafone and Three UK.

The CMA says that the deal could lead to higher prices for consumers, while also impact future infrastructure investments. However, the CMA has given both parties a token five working days to address its concerns with “meaningful solutions” before it formally progresses the investigation.

“Our initial assessment of this deal has identified concerns which could lead to higher prices for customers and lower investment in U.K. mobile networks,” Julie Bon, the CMA’s deputy chief economic adviser, said in a statement. “These warrant an in-depth investigation unless Vodafone and Three can come forward with solutions.”

The news comes some nine months after plans of the $19 billion deal first emerged, in a move that would effectively reduce the U.K.’s main mobile network operators from four to three (the others being EE and O2). The duo clearly anticipated regulatory headwinds, having already allowed until the end of 2024 to conclude the transaction. The initial “phase 1” probe kicked off at the tail-end of January, with the CMA conducting a market analysis to garner feedback from a multitude of stakeholders before deciding whether a formal investigation was warranted.

A deal of this size and consequence was always likely to go the full distance as far as regulatory scrutiny was concerned, so today’s news comes as little surprise. The CMA now has six months to carry out the investigation before reaching a final conclusion.

“It was inevitable that this case would be given an in-depth assessment by the CMA,” Tom Smith, partner at London-based law firm Geradin Partners and former legal director at the CMA, told TechCrunch. “The real work now starts for the companies in trying to prove the benefits of the merger to the CMA panel.”

Competition vs consolidation

One major bone of contention here is the impact that reducing a four-horse race to three will have in terms of consumer prices — as the CMA notes, “competitive pressure can help keep prices low.”

In its market study, the CMA concluded that a combined Vodafone and Three would become the largest carrier by revenue, with a market share of nearly a third. And due to this, it believes the combined company would have “less incentive to compete aggressively compared to each Party on a standalone basis.”

But also, the need to provide a differentiated service can also spur additional investment to improve network coverage and quality. With reduced rivalry, there is also less incentive to do so.

“Millions of people in the U.K. depend on effective competition in the mobile market in order to access the best deals for them,” Bon noted. “Whilst Vodafone and Three have made a number of claims about how their deal is good for competition and investment, the CMA has not seen sufficient evidence to date to back these claims.”

While Vodafone and Three have pointed to similar “four to three” merger studies to support claims that it won’t significantly impact prices, another notable study carried out in the wake of Vodafone Hutchison Australia and TPG’s merger in 2020 indicated that the three remaining mobile network operators all increased their prices — and overall, investment by the Australian carriers dropped by 45% between 2018 and 2023.

Separately, a report by anti-monopoly organization Balanced Economy Project drew on seven international studies to conclude that a Vodafone / Three merger would lead to consumer price increases from £5 to £25 a month

“The CMA’s pricing analysis will show that a post-merger price rise is likely, so the companies will need to persuade the CMA that they will pass on any cost savings to customers to offset the incentive to raise prices,” Smith continued. “They will face a CMA that is skeptical of arguments that mergers boost investment incentives — the CMA rightly believes it is competition that drives better outcomes for consumers, not consolidation.”

As two of the main four U.K. telcos, both Three and Vodafone also make their infrastructure available for mobile virtual network operators (MVNOs) — essentially adding further carrier competition to the mix. However, the CMA noted that it’s concerned that a merger might make it more difficult for MVNOs to negotiate good wholesale deals which in turn will impact pricing for their own customers.

One other potentially contentious issue relates to the fact that Three is owned by Hong Kong-based conglomerate CK Hutchison Holdings, a company that is subject to a national security law introduced by China in 2020 — Unite the Union argues that as the subsidiary of a Hong Kong company, Three could be compelled to share sensitive data with the Chinese state. Such a scenario is precisely why the U.K. introduced the National Security and Investment Act back in 2022, with previous form in blocking deals between U.K. entities and Chinese companies.

However, that isn’t a matter for the CMA to contend with, and the two companies are reportedly cooperating with the government as part of its national security review processes.

Legal wrangles

It’s worth noting that Three has already been involved in another recent failed acquisition effort, after its parent Hutchison tried to buy one of the other four major U.K. carriers O2 in a £10.25 billion deal — however, this was blocked by EU regulators eight years ago. Then 18 months ago, a European court adviser suggested that original court ruling should be dismissed, so it’s not clear how that might impact this latest merger attempt.

Elsewhere, the U.K. has recent form in blocking big-bucks acquisitions, with Adobe and Figma pulling the plug on their $20 billion deal as a result of regulatory pushback both in the U.K. and the wider EU. And Microsoft had to make some notable concessions to get its $68.7 billion Activision acquisition over the line.

Vodafone and Three is a different animal though — it involves core infrastructure, with the two companies estimated to currently control nearly half the available radio spectrum.

“This case has more moving parts than the CMA’s other recent big decisions, and is arguably more important for the U.K. economy,” Smith said. “There will be difficult issues for the merging companies to get past.”