Cadana, an emerging markets payroll services provider for global hiring platforms, banks $7.1M seed

Cadana founders

Image Credits: Cadana

The global freelancer market, a $1.3 trillion industry fueled by more than 200 million knowledge workers, drives demand for solutions that automate payroll and streamline employment and tax regulations worldwide. However, most existing products fail to address the legal landscape of emerging markets, such as differences in employment laws. 

This oversight means global hiring platforms, which traditionally rely on third-party payroll providers, are typically left to navigate the complexities of local employment laws themselves — creating a subpar experience for workers. Additionally, remote workers in these markets have problems of their own as they often have to wait up to a week to get their wages and lose 5-7% in remittance fees. Tackling these pain points is where Cadana comes in: Launched in 2021, its APIs and white-label products allow global workforces to integrate payments and payroll management into their existing systems. 

Cadana streamlines payroll for major talent marketplaces, staffing companies and HR providers, enabling them to pay workers in more than 32 emerging markets, including Brazil, Ghana, Nigeria, Pakistan and the UAE, making it easier for workers in these regions to access global job opportunities.

The company told TechCrunch it has raised a total of $7.4 million in funding since it was founded back in January 2021. This includes $325,000 in pre-seed funding that same year and a $7.1 million seed round, which closed this year. Costanoa Ventures led its most recent round, with Better Tomorrow Ventures and 500 Global participating. 

“Our customers in emerging markets appreciate what we’ve built. When we started, workers often waited about seven days to receive their payments and lost remittance fees too, which is a significant burden given that many support an average of five family members,” co-founder and CEO Albert Owusu-Asare told TechCrunch in an interview. “We focused on creating a robust local infrastructure to address these issues. Over the past three years, we’ve integrated local payments, compliance and benefits systems to serve our customers better and meet their needs.” 

The fintech’s primary customer base spans the U.S. and the U.K., where it serves remote work businesses that employ thousands, even tens of thousands of workers. Many had previously struggled with ineffective vendors or internal solution attempts, per Owusu-Asare, who explained that Cadana provides a spectrum of solutions tailored to the different problems these businesses face. 

At the lower tier is its white-label solution, in which businesses can add a logo and go live. The middle tier is for those who want to build custom components, such as UI elements, with Cadana’s support. Then, at the highest tier — aimed at clients who need specific solutions but lack the necessary infrastructure — Cadana provides APIs that cover payments, compliance, understanding local labor laws and fraud control, allowing its clients to create custom tools.

Owusu-Asare and Cadana’s other co-founder, Ameer Shujjah, who is also its CTO, are both immigrants to the U.S. who met while in college as computer science and physics majors. After years of experience working at Amazon, Esusu and Goldman Sachs, they founded Cadana — initially as an earned wage access (EWA) platform in specific African markets. But, post-launch, salary-on-demand quickly took a backseat — becoming a feature for a broader play of providing global payroll software and services to businesses in emerging markets as the pair spied a more sizeable opportunity to chase out a range of payroll frictions. 

“I’m from Ghana, and Ameer is from Pakistan. We intimately understand what these workers need and their pain points and our focus is on providing workers in these regions with the best pay experience possible,” added Owusu-Asare. 

Some of Cadana’s other features include real-time payments with fees under $3; and options for workers to invest in USD-denominated assets like stocks.

Remote launches new HR platform for companies with a ‘global-first’ approach

Cadana has a few competitors, including UAE-based RemotePass, which also focuses on emerging markets. However, U.S. payroll giants, including Deel and Remote, are looking at these markets to turbocharge their own growth — so competition looks set to keep heating up. 

However, Owusu-Asare argues Cadana’s differentiating edge is its expertise in streamlining and accelerating remittance for talent in emerging markets, particularly Africa, Asia and Latin America. During our interview, he points to multiple flexible payment options (“eight+”) which are available for workers to withdraw funds, including mobile money, bank accounts and cards. He also highlights the importance of the startup’s team of legal experts, which he says has “deep knowledge” of local labor laws across various regions.

On the other hand, the chief executive told us he views global HR platforms, such as Deel and Rippling, as prospective customers rather than competitors due to Cadana’s positioning as a provider of payroll APIs and white-label solutions.  

Commenting in a supporting statement, Amy Cheetham, partner at Costanoa Ventures, said: “While the U.S. has seen a surge in tech platforms aiming to streamline payroll and benefits, the vast majority fall far short of addressing the unique challenges faced by employees and employers in emerging markets.

“Albert and Ameer have built exactly that, a purpose-built suite of white label products and APIs for emerging markets to power the next generation pay experience for millions of workers.”

Cadana claims to have processed more than $150 million in transactions for its clients to date. It also reports that customers have grown 3x in the last year (it didn’t disclose any of its clientele). The three-year-old company also told us that its revenue, which is generated from the tiered pricing and by charging businesses per contract or employee paid on the platform, increased 11x over the same period. 

According to its website, the New York-headquartered company has saved workers in emerging markets over $2.5 million in fees so far. As it looks to continue being profitable, a feat Cadana said it achieved last year, it’ll use the latest funds to expand its team, accelerate product development and scale into new markets. 

Deel acquires Africa’s PaySpace, says it’s crossed $500M in ARR

CloudPay, a payroll services provider, lands $120M in new funding

Office workers sitting on a hand surrounded by a second protective hand and a rainbow.

Image Credits: Tetiana5 (opens in a new window) / Getty Images

In 1996, two companies, Patersons HR and Payroll Solutions, formed a venture called CloudPay to provide payroll and payments services to enterprise clients. CloudPay grew quietly over the next several decades, adding workflow automation features to maintain pace with upstart rivals.

It’s still growing, CFO Andy Thomson assures TechCrunch.

Thomson claims that CloudPay is handling the payroll processes of 280 firms including Visa, Wayfair, Wells Fargo, Expedia and The London Stock Exchange, processing more than 3 million pay slips a year in over 130 countries.

“CloudPay is sitting at contracted revenue of $125 million,” Thomson said. “Over the last three years, we have more than doubled revenue.”

Now, the company has landed a new $120 million funding round led by Blue Owl Capital to continue accelerating that growth. Bringing its total raised to $228 million, the round values CloudPay “significantly higher” than the company’s last round in October 2022, Thomson said.

“In an environment of constant change, customer expectations are shifting, too,” he said. “They expect more. In the world’s on-demand culture, traditional payroll doesn’t always fit, so we’ve evolved payroll to fit new demands. Compliance and legislation have gotten more complex and varied country to country as well.”

Today, CloudPay offers a range of global payroll, salary payments and pay-on-demand services. Payroll professionals get real-time reports and customizable dashboards, while finance teams get a choice of funding and pay options localized to employees.

The competition for payroll software hasn’t gotten any less stiff. There are startups like Y Combinator-backed Workpay, Symmetrical.ai, Payroll Integrations and Skuad, which was just this week acquired by fintech Payoneer. Indeed, my colleague Mary Ann has written about how it seems that practically every startup these days wants to help people get paid.

With a workforce of 1,350 people and offices across Raleigh, Budapest, Shanghai, Costa Rica, Barcelona and elsewhere, CloudPay plans to put the proceeds from its latest fundraise toward bringing on new integrated partners and investing in automation and AI tech.

“CloudPay’s innovation in technology has been a significant focus for us this year, and with this round of funding, we can accelerate our timeline,” Thomson said. “We expect to make AI announcements later this year.”

Rho Capital Partners, The Olayan Group and Hollyport Capital also contributed to CloudPay’s newest tranche.

Want more fintech news in your inbox? Sign up for TechCrunch Fintech here.

Office workers sitting on a hand surrounded by a second protective hand and a rainbow.

CloudPay, a payroll services provider, lands $120M in new funding

Office workers sitting on a hand surrounded by a second protective hand and a rainbow.

Image Credits: Tetiana5 (opens in a new window) / Getty Images

In 1996, two companies, Patersons HR and Payroll Solutions, formed a venture called CloudPay to provide payroll and payments services to enterprise clients. CloudPay grew quietly over the next several decades, adding workflow automation features to maintain pace with upstart rivals.

It’s still growing, CFO Andy Thomson assures TechCrunch.

Thomson claims that CloudPay is handling the payroll processes of 280 firms including Visa, Wayfair, Wells Fargo, Expedia and The London Stock Exchange, processing more than 3 million pay slips a year in over 130 countries.

“CloudPay is sitting at contracted revenue of $125 million,” Thomson said. “Over the last three years, we have more than doubled revenue.”

Now, the company has landed a new $120 million funding round led by Blue Owl Capital to continue accelerating that growth. Bringing its total raised to $228 million, the round values CloudPay “significantly higher” than the company’s last round in October 2022, Thomson said.

“In an environment of constant change, customer expectations are shifting, too,” he said. “They expect more. In the world’s on-demand culture, traditional payroll doesn’t always fit, so we’ve evolved payroll to fit new demands. Compliance and legislation have gotten more complex and varied country to country as well.”

Today, CloudPay offers a range of global payroll, salary payments and pay-on-demand services. Payroll professionals get real-time reports and customizable dashboards, while finance teams get a choice of funding and pay options localized to employees.

The competition for payroll software hasn’t gotten any less stiff. There are startups like Y Combinator-backed Workpay, Symmetrical.ai, Payroll Integrations and Skuad, which was just this week acquired by fintech Payoneer. Indeed, my colleague Mary Ann has written about how it seems that practically every startup these days wants to help people get paid.

With a workforce of 1,350 people and offices across Raleigh, Budapest, Shanghai, Costa Rica, Barcelona and elsewhere, CloudPay plans to put the proceeds from its latest fundraise toward bringing on new integrated partners and investing in automation and AI tech.

“CloudPay’s innovation in technology has been a significant focus for us this year, and with this round of funding, we can accelerate our timeline,” Thomson said. “We expect to make AI announcements later this year.”

Rho Capital Partners, The Olayan Group and Hollyport Capital also contributed to CloudPay’s newest tranche.

Want more fintech news in your inbox? Sign up for TechCrunch Fintech here.

Cadana, an emerging markets payroll services provider for global hiring platforms, banks $7.1M seed

Cadana founders

Image Credits: Cadana

The global freelancer market, a $1.3 trillion industry fueled by more than 200 million knowledge workers, drives demand for solutions that automate payroll and streamline employment and tax regulations worldwide. However, most existing products fail to address the legal landscape of emerging markets, such as differences in employment laws. 

This oversight means global hiring platforms, which traditionally rely on third-party payroll providers, are typically left to navigate the complexities of local employment laws themselves — creating a subpar experience for workers. Additionally, remote workers in these markets have problems of their own as they often have to wait up to a week to get their wages and lose 5-7% in remittance fees. Tackling these pain points is where Cadana comes in: Launched in 2021, its APIs and white-label products allow global workforces to integrate payments and payroll management into their existing systems. 

Cadana streamlines payroll for major talent marketplaces, staffing companies and HR providers, enabling them to pay workers in more than 32 emerging markets, including Brazil, Ghana, Nigeria, Pakistan and the UAE, making it easier for workers in these regions to access global job opportunities.

The company told TechCrunch it has raised a total of $7.4 million in funding since it was founded back in January 2021. This includes $325,000 in pre-seed funding that same year and a $7.1 million seed round, which closed this year. Costanoa Ventures led its most recent round, with Better Tomorrow Ventures and 500 Global participating. 

“Our customers in emerging markets appreciate what we’ve built. When we started, workers often waited about seven days to receive their payments and lost remittance fees too, which is a significant burden given that many support an average of five family members,” co-founder and CEO Albert Owusu-Asare told TechCrunch in an interview. “We focused on creating a robust local infrastructure to address these issues. Over the past three years, we’ve integrated local payments, compliance and benefits systems to serve our customers better and meet their needs.” 

The fintech’s primary customer base spans the U.S. and the U.K., where it serves remote work businesses that employ thousands, even tens of thousands of workers. Many had previously struggled with ineffective vendors or internal solution attempts, per Owusu-Asare, who explained that Cadana provides a spectrum of solutions tailored to the different problems these businesses face. 

At the lower tier is its white-label solution, in which businesses can add a logo and go live. The middle tier is for those who want to build custom components, such as UI elements, with Cadana’s support. Then, at the highest tier — aimed at clients who need specific solutions but lack the necessary infrastructure — Cadana provides APIs that cover payments, compliance, understanding local labor laws and fraud control, allowing its clients to create custom tools.

Owusu-Asare and Cadana’s other co-founder, Ameer Shujjah, who is also its CTO, are both immigrants to the U.S. who met while in college as computer science and physics majors. After years of experience working at Amazon, Esusu and Goldman Sachs, they founded Cadana — initially as an earned wage access (EWA) platform in specific African markets. But, post-launch, salary-on-demand quickly took a backseat — becoming a feature for a broader play of providing global payroll software and services to businesses in emerging markets as the pair spied a more sizeable opportunity to chase out a range of payroll frictions. 

“I’m from Ghana, and Ameer is from Pakistan. We intimately understand what these workers need and their pain points and our focus is on providing workers in these regions with the best pay experience possible,” added Owusu-Asare. 

Some of Cadana’s other features include real-time payments with fees under $3; and options for workers to invest in USD-denominated assets like stocks.

Remote launches new HR platform for companies with a ‘global-first’ approach

Cadana has a few competitors, including UAE-based RemotePass, which also focuses on emerging markets. However, U.S. payroll giants, including Deel and Remote, are looking at these markets to turbocharge their own growth — so competition looks set to keep heating up. 

However, Owusu-Asare argues Cadana’s differentiating edge is its expertise in streamlining and accelerating remittance for talent in emerging markets, particularly Africa, Asia and Latin America. During our interview, he points to multiple flexible payment options (“eight+”) which are available for workers to withdraw funds, including mobile money, bank accounts and cards. He also highlights the importance of the startup’s team of legal experts, which he says has “deep knowledge” of local labor laws across various regions.

On the other hand, the chief executive told us he views global HR platforms, such as Deel and Rippling, as prospective customers rather than competitors due to Cadana’s positioning as a provider of payroll APIs and white-label solutions.  

Commenting in a supporting statement, Amy Cheetham, partner at Costanoa Ventures, said: “While the U.S. has seen a surge in tech platforms aiming to streamline payroll and benefits, the vast majority fall far short of addressing the unique challenges faced by employees and employers in emerging markets.

“Albert and Ameer have built exactly that, a purpose-built suite of white label products and APIs for emerging markets to power the next generation pay experience for millions of workers.”

Cadana claims to have processed more than $150 million in transactions for its clients to date. It also reports that customers have grown 3x in the last year (it didn’t disclose any of its clientele). The three-year-old company also told us that its revenue, which is generated from the tiered pricing and by charging businesses per contract or employee paid on the platform, increased 11x over the same period. 

According to its website, the New York-headquartered company has saved workers in emerging markets over $2.5 million in fees so far. As it looks to continue being profitable, a feat Cadana said it achieved last year, it’ll use the latest funds to expand its team, accelerate product development and scale into new markets. 

Deel acquires Africa’s PaySpace, says it’s crossed $500M in ARR

Cadana, an emerging markets payroll services provider for global hiring platforms, banks $7.1M seed

Image Credits: Cadana

The global freelancer market, a $1.3 trillion industry fueled by over 200 million knowledge workers, drives demand for solutions that automate payroll and streamline employment and tax regulations worldwide. However, most existing products fail to address the legal landscape of emerging markets, such as differences in employment laws. 

This oversight means global hiring platforms, which traditionally rely on third-party payroll providers, are typically left to navigate the complexities of local employment laws themselves — creating a subpar experience for workers. Additionally, remote workers in these markets have problems of their own as they often have to wait up to a week to get their wages and lose 5-7% in remittance fees. Tackling these pain points is where Cadana comes in: Launched in 2021, its APIs and white-label products allow global workforces to integrate payments and payroll management into their existing systems. 

Cadana streamlines payroll for major talent marketplaces, staffing companies, and HR providers, enabling them to pay workers in over 32 emerging markets, including Brazil, Ghana, Nigeria, Pakistan and the UAE, making it easier for workers in these regions to access global job opportunities.

The company told TechCrunch it has raised a total of $7.4 million in funding since it was founded back in January 2021. This includes $325k in pre-seed funding that same year and a $7.1M seed round, which closed this year. Costanoa Ventures led its most recent round, with Better Tomorrow Ventures and 500 Startups participating. 

“Our customers in emerging markets appreciate what we’ve built. When we started, workers often waited about seven days to receive their payments and lost remittance fees too, which is a significant burden given that many support an average of five family members,” co-founder and CEO, Albert Owusu-Asare, told TechCrunch in an interview. “We focused on creating a robust local infrastructure to address these issues. Over the past three years, we’ve integrated local payments, compliance, and benefits systems to serve our customers better and meet their needs.” 

The fintech’s primary customer base spans the U.S., and the U.K., where it serves remote work businesses that employ thousands, even tens of thousands of workers. Many had previously struggled with ineffective vendors or internal solution attempts, per Owusu-Asare, who explained that Cadana provides a spectrum of solutions tailored to the different problems these businesses face. 

At the lower tier is its white-label solution, in which businesses can add a logo and go live. The middle tier is for those who want to build custom components, such as UI elements, with Cadana’s support. Then, at the highest tier — aimed at clients who need specific solutions but lack the necessary infrastructure — Cadana provides APIs that cover payments, compliance, understanding local labor laws, and fraud control, allowing its clients to create custom tools.

Owusu-Asare and Cadana’s other co-founder, Ameer Shujjah, who is also its CTO, are both immigrants to the U.S. who met while in college as computer science and physics majors. After years of experience working at Amazon, Esusu and Goldman Sachs, they founded Cadana — initially as an earned wage access (EWA) platform in specific African markets. But, post-launch, salary-on-demand quickly took a backseat — becoming a feature for a broader play of providing global payroll software and services to businesses in emerging markets as the pair spied a more sizeable opportunity to chase out a range of payroll frictions. 

“I’m from Ghana, and Ameer is from Pakistan. We intimately understand what these workers need and their pain points and our focus is on providing workers in these regions with the best pay experience possible,” added Owusu-Asare. 

Some of Cadana’s other features include real-time payments with fees under $3; and options for workers to invest in USD-denominated assets like stocks.

Remote launches new HR platform for companies with a ‘global-first’ approach

Cadana has a few competitors, including UAE-based RemotePass, which also focuses on emerging markets. However, U.S. payroll giants, including Deel and Remote, are looking at these markets to turbocharge their own growth — so competition looks set to keep heating up. 

However, Owusu-Asare argues Cadana’s differentiating edge is its expertise in streamlining and accelerating remittance for talent in emerging markets, particularly Africa, Asia and Latin America. During our interview, he points to multiple flexible payment options (“eight+”) which are available for workers to withdraw funds, including mobile money, bank accounts, and cards. He also highlights the importance of the startup’s team of legal experts, who he says have “deep knowledge” of local labor laws across various regions.

On the other hand, the chief executive told us he views global HR platforms, such as Deel and Rippling, as prospective customers rather than competitors due to Cadana’s positioning as a provider of payroll APIs and white-label solutions.  

Commenting in a supporting statement, Amy Cheetham, partner at Costanoa Ventures, said: “While the U.S. has seen a surge in tech platforms aiming to streamline payroll and benefits, the vast majority fall far short of addressing the unique challenges faced by employees and employers in emerging markets.

“Albert and Ameer have built exactly that, a purpose-built suite of white label products and APIs for emerging markets to power the next generation pay experience for millions of workers.”

Cadana claims to have processed more than $150M in transactions for its clients to date. It also reports that customers have grown 3x in the last year (it didn’t disclose any of its clientele.). The three-year-old company also told us that its revenue, which is generated from the tiered pricing and by charging businesses per contract or employee paid on the platform, increased 11x over the same period. 

According to its website, the New York-headquartered company has saved workers in emerging markets over $2.5 million in fees so far. As it looks to continue being profitable, a feat Cadana said it achieved last year, it’ll use the latest funds to expand its team, accelerate product development, and scale into new markets. 

Deel acquires Africa’s PaySpace, says it’s crossed $500M in ARR

Texas-based care provider HMG Healthcare says hackers stole unencrypted patient data

Flashlight beam shining on medical records in a dark room

Image Credits: Dave Whitney / Getty Images

Texas-based care provider HMG Healthcare has confirmed that hackers accessed the personal data of residents and employees, but says it has been unable to determine what types of data were stolen.

HMG Healthcare is headquartered in The Woodlands, Texas, and provides a range of services, including memory care, rehabilitation and assisted living. HMG’s website says it employs more than 4,100 people and serves approximately 3,500 patients, generating more than $150 million in annual revenues.

In a notice published on its website, HMG chief executive Derek Prince confirmed that hackers in August accessed a server storing “unencrypted files” containing sensitive information belonging to patients, employees, and their dependents. HMG said it learned of the breach months later in November.

HMG said the stolen information “likely contained” personal information, including names, dates of birth, contact information, Social Security numbers and records related to employment; as well as medical records, general health information and information regarding medical treatment, according to the notice. HMG also said that the notice has been published in order to inform “individuals for whom HMG has insufficient or out-of-date contact information” about the incident, suggesting historical patient data may have been impacted.

However, HMG admits that while it attempted to identify the specific data that was compromised, “we have now determined that such identification is not feasible.”

It’s not yet known why HMG couldn’t determine the types of data stolen, and a company spokesperson did not respond to TechCrunch’s questions.

HMG did not say in its notice how many individuals are thought to be affected by the breach. However, a filing with the Texas attorney general submitted by HMG on Monday confirms that approximately 75,000 Texans were impacted by the breach; though it’s not known how many non-state residents are affected.

HMG did not describe the nature of the cyberattack, but noted that “HMG worked diligently to ensure that the stolen files were not further shared by the hackers to other sources.” It’s not uncommon for corporate victims of ransomware attacks to pay hackers a ransom demand in an effort to limit the spread of stolen data, despite having no guarantees that the hackers would keep their end of the deal.

TechCrunch asked HMG if it had paid a ransom to the hackers.

Per HMG’s data breach notice, the healthcare provider also has a number of facilities in Kansas — including Tanglewood Health and Rehabilitation, and Smoky Hill Health and Rehabilitation — that were affected by the data breach.

HMG CEO Prince noted that the organization has “increased its data security protocols” in light of the incident, but did not specify what additional security steps were taken.

Why ransomware victims can’t stop paying off hackers

Texas-based care provider HMG Healthcare says hackers stole unencrypted patient data

Flashlight beam shining on medical records in a dark room

Image Credits: Dave Whitney / Getty Images

Texas-based care provider HMG Healthcare has confirmed that hackers accessed the personal data of residents and employees, but says it has been unable to determine what types of data were stolen.

HMG Healthcare is headquartered in The Woodlands, Texas, and provides a range of services, including memory care, rehabilitation and assisted living. HMG’s website says it employs more than 4,100 people and serves approximately 3,500 patients, generating more than $150 million in annual revenues.

In a notice published on its website, HMG chief executive Derek Prince confirmed that hackers in August accessed a server storing “unencrypted files” containing sensitive information belonging to patients, employees, and their dependents. HMG said it learned of the breach months later in November.

HMG said the stolen information “likely contained” personal information, including names, dates of birth, contact information, Social Security numbers and records related to employment; as well as medical records, general health information and information regarding medical treatment, according to the notice. HMG also said that the notice has been published in order to inform “individuals for whom HMG has insufficient or out-of-date contact information” about the incident, suggesting historical patient data may have been impacted.

However, HMG admits that while it attempted to identify the specific data that was compromised, “we have now determined that such identification is not feasible.”

It’s not yet known why HMG couldn’t determine the types of data stolen, and a company spokesperson did not respond to TechCrunch’s questions.

HMG did not say in its notice how many individuals are thought to be affected by the breach. However, a filing with the Texas attorney general submitted by HMG on Monday confirms that approximately 75,000 Texans were impacted by the breach; though it’s not known how many non-state residents are affected.

HMG did not describe the nature of the cyberattack, but noted that “HMG worked diligently to ensure that the stolen files were not further shared by the hackers to other sources.” It’s not uncommon for corporate victims of ransomware attacks to pay hackers a ransom demand in an effort to limit the spread of stolen data, despite having no guarantees that the hackers would keep their end of the deal.

TechCrunch asked HMG if it had paid a ransom to the hackers.

Per HMG’s data breach notice, the healthcare provider also has a number of facilities in Kansas — including Tanglewood Health and Rehabilitation, and Smoky Hill Health and Rehabilitation — that were affected by the data breach.

HMG CEO Prince noted that the organization has “increased its data security protocols” in light of the incident, but did not specify what additional security steps were taken.

Why ransomware victims can’t stop paying off hackers

Spotify audiobooks screens on 4 mobile phones

Spotify now the No. 2 audiobook provider, behind Audible, hints at Daylist inspired-suggestions to come

Spotify audiobooks screens on 4 mobile phones

Image Credits: Spotify

Late last year, Spotify began offering 15 hours of monthly audiobook listening to its Premium subscribers in select markets, including the U.S. Now the company says the new service is the second-largest audiobook provider behind Amazon-owned Audible — something Spotify CEO Daniel Ek said was notable “given how entrenched the legacy players are.” During its Q4 2023 earnings call with investors, the company also offered a glimpse into how audiobooks are being consumed by Spotify customers, including by sharing insights that indicate the books are reaching a different set of listeners than on Audible or other platforms.

“The intriguing part is we’re able to bring a whole new audience to audiobooks. So internally and externally, I think the biggest surprise had been the type of titles that resonate with consumers. These are not the normal titles that traditionally do well,” said  Ek.

“It’s a lot of entertainment. It’s a lot about culture,” Ek noted. “Also pleasing is very many younger authors, newer authors as well, given the model where you can take a chance on a new book without…eating up the credits, which I think kind of drove you towards more safer bets,” he added. “So we’re seeing a very, very interesting trend around the content consumption which is…I believe addictive to the entire book industry.”

On Audible, subscribers can either access a limited selection of audiobooks and originals or can pay more to get a monthly credit to purchase an audiobook from an extended selection of best sellers and new releases. This model encourages users to spend their credit on well-performing top titles or those from known authors. But on Spotify’s plan, users simply have a certain number of monthly hours available for audiobook listening. This has driven them to explore lesser-known titles and those from emerging authors, Spotify explained. They’re also interested in listening to audiobooks about subjects that align with music, like entertainment and culture, for example.

Investors had a lot of questions for Spotify about the new audiobook offering, leading Spotify to share its overall impressions of how both consumers and publishers were adapting to the new format. On the latter, Spotify said that publishers and authors were excited about the innovation offered by its subscription and have been “very open-minded” in terms of trying new things. (Some authors and agents, meanwhile, are pushing back against Spotify’s entry into this market, saying the company isn’t being transparent about author compensation.)

In addition, consumer engagement with the feature has been strong, Spotify shared, though without any specific metrics.

Still, the streamer stopped short of offering details as to how the addition of audiobooks was adding to its bottom line, saying it was too early to say as of yet. Instead, Ek pointed out that, generally speaking, the more engagement on the platform, the better Spotify’s value proposition for consumers. The company had added 28 million users in the quarter, its second-biggest gain in company history. The service now has 602 million users, over 236 million of which are paid subscribers with access to the audiobooks service.

The company declined to answer investors’ specific questions about the impact of audiobooks’ consumption costs on margins, but said Spotify expected to see gross margins improve through 2024.

One tease of what’s to come for the format was hinted at in a question about Spotify’s popular Daylist, a personalized audio playlist that tries to predict your mood at various points throughout the day. People have been coming to Spotify specifically for the feature, driving searches for the term “Daylist” up by over 2,000%, the company said. Now it seems Spotify may be thinking of how to translate Daylist’s success to new formats.

“I’m really proud of the team and the things that they’re doing in this department,” said Ek, of the team behind the feature. “And it wouldn’t surprise me if we see many more innovative things come out of it — both on, of course, on the music side, but later on also reflecting that on the audiobook side on the podcasting side as well,” he suggested.

CoreWeave, a $19B AI compute provider, opens European HQ in London with plans for 2 UK data centers

"The Gherkin" building among high rise buildings in London

Image Credits: Getty Images

CoreWeave isn’t hanging around. Hot on the heels of a mega funding round valuing the GPU cloud company at a reported $19 billion, the New Jersey startup has opened an office in London that will serve as its European headquarters.

Additionally, Coreweave said that it will open two data centers in the U.K. this year as part of a £1 billion ($1.25 billion) investment, its first outside the U.S.

Founded in 2017, CoreWeave is one of a number of AI-focused cloud computing companies to benefit from the recent surge in AI, including the generative AI hype prompted by OpenAI’s ChatGPT. CoreWeave offers access to cloud-based AI “compute,” which is the infrastructure and resources required to carry out computational tasks such as processing data and running machine learning models.

Developers building AI applications need access to GPUs (graphics processing units), which are complex to set up and manage, and are expensive to run, as they are typically rented for a set period of time. CoreWeave makes this processing power available on-demand and at scale, serving up a range of Nvidia GPUs to cater to developers’ various use cases.

A number of players have emerged in this nascent space — and they’re getting funded, too. Lambda raised a chunky $320 million a few months ago, and last month, French startup FlexAI emerged from stealth with $30 million but with a focus on deploying AI models across multiple architectures, not just Nvidia.

CoreWeave is among the frontrunners in the GPU cloud space. Last week it said it had raised $1.1 billion in a round that nearly tripled its valuation from the previously reported $7 billion figure in December. Such is the AI gold rush, and Nvidia itself has seen its market capitalization quadruple over the past 12 months to more than $2 trillion.

U.K. and AI

The U.K. is considered among the top countries for R&D investment in AI, behind the U.S. and China. Google’s DeepMind is based in London, and Microsoft recently made a $3.15 billion commitment to build its AI infrastructure in the country over the next few years as well. The Redmond, Washington-based giant’s newly formed consumer AI division also gained its first international hub in London, and it’s fronted by former Inflection and DeepMind scientist, Jordan Hoffmann.

The AI talent grab will only intensify in the coming years throughout the U.K. For CoreWeave, a company spokesperson said that its new HQ will be based just off Brick Lane in East London, and it will be looking to hire around 30 staff across software engineering, support engineering, operations, finance, and go-to-market roles.

Much like cloud computing in general, setting up localized “compute” infrastructure should also mean lower latency and higher-performant applications for companies in the region. Given CoreWeave’s plans to open two U.K. data centers by the end of this year, it’s safe to say the company was probably already working on these plans before today’s announcement.

It also means by the end of 2024, CoreWeave will have 28 data centers operating globally, though the company wouldn’t say how many it has today. It did have 14 at the end of 2023, all of which were in the U.S.

“We are seeing unprecedented demand for AI infrastructure and London is an important AI hub that we are investing in,” CoreWeave’s CEO and co-founder, Mike Intrator, said in a statement. “Expanding our physical footprint in the U.K. is an important milestone in the next phase of CoreWeave’s growth.”