Driverless car-sharing startup Vay steers toward B2B services

Vay driverless car sharing

Image Credits: Vay

Vay, a startup that has put a teleoperated twist to car-sharing in Berlin and Las Vegas, is expanding into commercial and business-to-business services buoyed by recent deals with French automaker Peugeot and Belgium-based Poppy.

Vay isn’t traditional a ride-hailing or car sharing startup, nor does it operate a robotaxi service. And yet, when customers in Las Vegas or Berlin open the Vay app and hail a car, it arrives without a human behind the wheel.

The Berlin-based startup, which was founded in 2019 and has raised about $110 million to date, has developed teleoperations technology that allows employees sitting in an office to pilot empty vehicles to customers. Once the Vay vehicle arrives, the customer hops in and takes over manual control of the car. Customers drive themselves to their destination. Once they’re finished, the teleops driver pilots the vehicle back.

The new business-to-business division is a bet on what co-founder and CEO Thomas von der Ohe thinks is the future of mobility, he told TechCrunch.

“This is what we predict the future of vehicles will look like that,” he said. “You just click a button, you get a van or truck or private vehicle be teledrive-enabled.”

Von der Ohe said that tele-driving technology is so inexpensive from a capital expenditure perspective, he expects that within five to 10 years, any kind of vehicle that runs from the production line would be teleop-enabled, leveraging the ADAS cameras that are already on the vehicle.

It’s here where Vay hopes to carve out deals and market share. The expansion, led by a task force within the firm’s business development team headed up by Chief Business Officer Justin Spratt, aims to be an AWS of sorts for vehicle fleets. That means Vay would supply the teledriving platform for automakers, car share and rental firms, trucking, luxury / telechauffeuring, and delivery and logistics.

The company has already landed two deals. Earlier this year, Vay announced a partnership with Peugeot to test how an E-308 electric van equipped tele-driving technology could work. Vay is also exploring use cases for the luxury OEM market. The company says this could include telechauffeuring, where vehicle owners can drive themselves to a social event before being comfortably teledriven home.

Vay also landed a deal with Belgium car-sharing company Poppy to test its teleops technology on its fleet. Von der Ohe said other high-profile customers will be announced soon.

A Vay teleoperator in Las Vegas Image Credits: Kirsten Korosec

From von der Ohe’s perspective, Vay is creating a new mobility category designed for customers who want flexibility and to avoid the hassle of parking a vehicle. That is a niche group, but von der Ohe contends the startup has some traction.

Vay launched in Las Vegas earlier this year with two Kia Niro EVs. Since then, the startup has expanded to 15 vehicles and expanded its operating area to encompass about 25% of Las Vegas, including parts of North Las Vegas and Spring Hill. Vay has completed 3,000 trips in Vegas since launching in January 2024 and is growing 20% month over month. The results have been positive enough that Vay is now investing in a larger fleet with plans to have a 100 vehicles in the next six to nine months, von der Ohe said.

Price has been a key driver of those results. Von der Ohe said Vay guarantees that its driverless car-sharing trips are half the price of a ride-hailing trip offered by Uber and Lyft. That price guarantee has helped it attract repeat customers — many of whom are local residents and commuters. That competitive pricing has cut into its bottom line, however.

Von der Ohe said the company can reach profitability by scaling — and notably without having thousands of vehicles in its fleets. He also said they can tweak the price to reach profitability faster, although for now that is not the plan.

“We’d love to keep that claim of 50% cheaper than ride hailing, but we wouldn’t have to if we decide to focus everything on profitability,” he said. “We believe that just 20% or 30% cheaper than the next best alternative would would be sufficient value proposition to the customer.”

Apple is bringing audio sharing to Beats Studio Pro via firmware update

Image Credits: Brian Heater

Update: Apple has confirmed with TechCrunch that the feature is now live.

Beats Studio Pro are getting one of AirPods’ best features. A firmware update, noted by 9to5Mac, is delivering multi-user audio sharing, allowing music to be streamed to multiple headphones at once. Apple regularly releases features to its AirPods line before they make their way to the Beats brand.

The feature arrived on a number of Beats products in late 2019, including BeatsX, Powerbeats Pro, Powerbeats 3, Solo 3 and Studio 3. It has been enabled by Apple’s proprietary H chip line. The Studio Pro, however, are powered by their own chip, which could be the reason they launched without sharing.

SEC building/shield

SEC's X account hacked, sharing 'unauthorized tweet' regarding spot bitcoin ETF

SEC building/shield

Image Credits: Pgiam (opens in a new window) / Getty Images

The U.S. Securities and Exchange Commission’s X account has been hacked, a spokesperson confirmed with TechCrunch on Tuesday afternoon.

“The SEC’s @SECGov X/Twitter account has been compromised. The unauthorized tweet regarding bitcoin ETFs was not made by the SEC or its staff,” the spokesperson said. A similar statement was shared shortly after on the media platform.

The post, shown in a screenshot below, was up for about 30 minutes, causing a number of news outlets and online personalities to report that the SEC granted approval for the highly anticipated spot bitcoin ETFs. The unauthorized post has since been deleted.

The SEC's hacked account post on bitcoin spot ETF

Around 4:30 p.m. EST, SEC Chair Gary Gensler tweeted, “The @SECGov twitter account was compromised, and an unauthorized tweet was posted. The SEC has not approved the listing and trading of spot bitcoin exchange-traded products.”

After the fake post went out, Bitcoin’s price spiked near $48,000 but has since fallen to around $45,700, according to CoinMarketCap data.

On Wednesday, an SEC spokesperson told TechCrunch that it’s investigating the matter with its Office of the Inspector General and the FBI, adding that the “unauthorized content” was “not drafted or created by the SEC.”

Valkyrie co-founder expects $10B inflows for spot bitcoin ETFs by end of year

The article has been updated to include the SEC spokesperson’s comments on Wednesday.

SEC's X account hacked, sharing 'unauthorized tweet' regarding spot bitcoin ETF

SEC building/shield

Image Credits: Pgiam (opens in a new window) / Getty Images

The U.S. Securities and Exchange Commission’s X account has been hacked, a spokesperson confirmed with TechCrunch on Tuesday afternoon.

“The SEC’s @SECGov X/Twitter account has been compromised. The unauthorized tweet regarding bitcoin ETFs was not made by the SEC or its staff,” the spokesperson said. A similar statement was shared shortly after on the media platform.

The post, shown in a screenshot below, was up for about 30 minutes, causing a number of news outlets and online personalities to report that the SEC granted approval for the highly anticipated spot bitcoin ETFs. The unauthorized post has since been deleted.

The SEC's hacked account post on bitcoin spot ETF

Around 4:30 p.m. EST, SEC Chair Gary Gensler tweeted, “The @SECGov twitter account was compromised, and an unauthorized tweet was posted. The SEC has not approved the listing and trading of spot bitcoin exchange-traded products.”

After the fake post went out, Bitcoin’s price spiked near $48,000 but has since fallen to around $45,700, according to CoinMarketCap data.

On Wednesday, an SEC spokesperson told TechCrunch that it’s investigating the matter with its Office of the Inspector General and the FBI, adding that the “unauthorized content” was “not drafted or created by the SEC.”

Valkyrie co-founder expects $10B inflows for spot bitcoin ETFs by end of year

The article has been updated to include the SEC spokesperson’s comments on Wednesday.

Three screenshots of Retro's new journal feature

Retro, an actually good photo-sharing app for BFFs, launches collaborative journals

Three screenshots of Retro's new journal feature

Image Credits: Retro

As big social apps are optimizing for maximum engagement using algorithmic feeds and personalized content recommendations, Retro wants to go in the opposite direction: The company is launching a new feature called journals. It’s a flexible way to share photos with your favorite people and create visual records of whatever matters in your life. So the feature can be akin to a shared photo album or used to keep a private record.

Yes, I know. Photo-sharing isn’t new. Many have tried, most have failed. Even Marissa Mayer’s recent attempt — with an app called Sunshine — has raised questions. But it’s important to pay attention to Retro given the résumé of the founding team. The relatively new social app was created by Nathan Sharp and Ryan Olson, two former Instagram team members who played an important role in shipping breakthrough features such as Stories.

With its dedicated focus on photos and videos from your loved ones, Retro is progressively rolling out features that could quickly turn it into a must-have for long-distance friends, extended families and everyone who likes to carefully curate photos and pick the best ones from their camera roll.

Retro’s main feature is a way to share your most important photos of the past week with your favorite people. As you start adding photos, it creates a story of the week that your friends can check out. But that only works if your social graph is a perfect replica of the most important people in your life. Which is why people spend some quality time together and then just dump a bunch of photos in a WhatsApp group or iMessage thread.

Retro’s answer to this use case is journals: A new flexible way to share photos as a group. Co-founder and CEO Nathan Sharp compares the feature to a “photo-first WhatsApp group.”

Gunning for product-led growth

Retro, which launched last summer, is still fairly under the radar. It is well regarded by product designers who care about social mobile apps. But it hasn’t become a mainstream app. The startup is still shipping features in the hopes that it will unlock a “product-led growth engine,” as Sharp puts it.

“The first task right now is building the perfect product for catching up with family and friends. And then the second part is making sure that your family and friends can easily get on there. … I think journals are a big part of that,” he told TechCrunch. “You can’t really separate those two tasks as a social app but what you can do is focus on features that provide high utility for groups of people which bring them on.”

You can use journals to curate photos around a particular topic. For instance, you can have one family journal for each of your kids so that you can quickly and easily review earlier photos of them, free from the usual clutter of your photo library. It’s a way to foster that unique, individual bond.

You can also have a journal with your partner to share important moments you’ve spent together without spamming all your friends on Retro. Or you can create a journal for your recent weekend trip so that everyone can add and share photos without necessarily adding you as friend on the app.

Three screenshots of Retro's new journal feature showing how you can keep albums private, share a link or create a public link
Image Credits: Retro

“One of the favorite ones that I’ve made is for Valentine’s Day. I made one for my wife, which is just pictures of the two of us. And I went back, like, ten years — we’ve been together ten years,” said co-founder and CTO Ryan Olson. “Now when there’s a picture of the two of us, I just add it there. And it’s fun to have this sort of living thing for the two of us.”

Some people might even use journals for personal projects or hobbies. If you like woodworking, say, and want to track your progress, you could create a journal dedicated to furniture making with just you as the unique journal member.

“A photo journal is like a wonderful format for reviewing something, looking back, reflecting on something that kind of grows very subtly over time — but over long periods,” Sharp said.

The new feature could help build awareness of Retro if the startup can get people using journals during real-life events. Such as scenarios where an organizer might otherwise leave disposable cameras out on tables for guests to snap pics for pooling and sharing later.

“If you’re trying to gather photos at an event, we’ve created this very beautiful QR code that you can either save to your camera roll or print,” Sharp noted. “It’s very easy to just put a QR code and say ‘hey, if you’re at this dinner, share all your photos.’”

There’s also a viral aspect to this feature as journals can be shared outside Retro. In the app, you can generate a public link and share it on your Instagram Story or elsewhere online — there’s no need to install the app to view the photos. So some people might use it to share wedding pictures, for instance.

Building a social consumer app involves many experimentations — and journals are one of those experimentations. As people discover the app by clicking on public links for these shared albums it could, potentially, become Retro’s product-led growth engine. Only time will tell.

Retro is a deeply personal photo journaling app for close friends

Retro lets you create recaps of your most memorable photos and send the best ones as postcards

A T-Mobile store in San Francisco, California.

US fines telcos $200M for sharing customer location data without consent

A T-Mobile store in San Francisco, California.

Image Credits: David Paul Morris/Bloomberg via Getty Images

The U.S. Federal Communications Commission said on Monday that it is fining the four U.S. major wireless carriers around $200 million in total for “illegally” sharing and selling customers’ real-time location data without their consent.

AT&T’s fine is more than $57 million, Verizon’s is almost $47 million, T-Mobile’s is more than $80 million and Sprint’s is more than $12 million, according to the FCC’s announcement.

“Our communications providers have access to some of the most sensitive information about us. These carriers failed to protect the information entrusted to them. Here, we are talking about some of the most sensitive data in their possession: customers’ real-time location information, revealing where they go and who they are,” FCC Chairwoman Jessica Rosenworcel said in the announcement.

The FCC said its investigative arm, the Enforcement Bureau, concluded that the four companies sold access to its customers’ location data to third-party companies, which the FCC called “aggregators,” which in turn resold the location data to other companies. These series of sales and resales effectively created a whole gray market for cell phone subscribers’ historical and real-time location data. Most customers had no idea such a market for their data even existed, let alone consented to the sale of their data.

Cell phone carriers are required by law to “maintain the confidentiality of such customer information and to obtain affirmative, express customer consent before using, disclosing, or allowing access to such information,” the FCC wrote.

The fines come years after investigations by news organizations revealed that the four carriers were sharing this type of data with law enforcement and bounty hunters, among other organizations.

In 2018, The New York Times reported that law enforcement and correction officials across the U.S. used a company called Securus Technologies to track people’s locations. Securus’ solution relied on “a system typically used by marketers and other companies to get location data from major cell phone carriers,” the NYT wrote.

The following year, a Motherboard investigation revealed that bounty hunters could geo-locate any cell phone customer’s location for as little as $300. “These surveillance capabilities are sometimes sold through word-of-mouth networks,” Motherboard’s Joseph Cox, who is now at 404 Media, wrote at the time.

The FCC wrote that despite these public reports, the four carriers failed to put safeguards in place “to ensure that the dozens of location-based service providers with access to their customers’ location information were actually obtaining customer consent,” and kept selling the data.

All four carriers criticized the decision and said they intend to appeal it.

T-Mobile spokesperson Tara Darrow said in a statement that “this industry-wide third-party aggregator location-based services program was discontinued more than five years ago after we took steps to ensure that critical services like roadside assistance, fraud protection and emergency response would not be disrupted.”

Darrow said that T-Mobile, which merged with Sprint in 2020, will appeal the decision.

“We take our responsibility to keep customer data secure very seriously and have always supported the FCC’s commitment to protecting consumers, but this decision is wrong, and the fine is excessive. We intend to challenge it,” the statement read.

AT&T spokesperson Alex Byers also said the company will appeal, and said that the FCC decision “lacks both legal and factual merit.”

“It unfairly holds us responsible for another company’s violation of our contractual requirements to obtain consent, ignores the immediate steps we took to address that company’s failures, and perversely punishes us for supporting life-saving location services like emergency medical alerts and roadside assistance that the FCC itself previously encouraged. We expect to appeal the order after conducting a legal review,” Byers said in a statement sent to TechCrunch.

Verizon spokesperson Rich Young said that the “FCC’s order gets it wrong on both the facts and the law, and we plan to appeal this decision.”

“In this case, when one bad actor gained unauthorized access to information relating to a very small number of customers, we quickly and proactively cut off the fraudster, shut down the program, and worked to ensure this couldn’t happen again,” the statement read. “Keep in mind, the FCC’s order concerns an old program that Verizon shut down more than half a decade ago. That program required affirmative, opt-in customer consent and was intended to support services like roadside assistance and medical alerts.”