Subscription management platform RevenueCat acquires a ‘spicy’ audiobooks app (??!!)

RevenueCat

Image Credits: RevenueCat

On the heels of its earlier $12 million fundraise, subscription management platform RevenueCat has made its first acquisition — and it’s an unusual one. Instead of acquiring a company to add more tools to its platform, it’s buying an app offering subscriptions to “spicy” audiobooks, Dipsea.

No, this isn’t a massive pivot for the popular platform used by more than 30,000 app developers, including Notion, VSCO, Ladder, Photoroom, Buffer, and others.

Instead, the novel idea here is to bring a subscription-based app in-house to serve as a testing ground for RevenueCat’s new features and functionality, the company says. Plus, it will serve as part of RevenueCat’s “build in public” philosophy.

Dipsea’s app works with authors and narrators (and ElevenLabs‘ AI voice technology) to produce a variety of romantic fictional tales with a focus on the female gaze. Currently, Dipsea has a fairly robust business, with 93,847 paying subscribers and an ARR of close to $6 million. Last month, the app pulled in $505,920, for instance.

Though the app is doing well, as a venture-backed startup in today’s tightened regulatory environment, it was having trouble finding an exit. As a longtime RevenueCat customer, this presented an unusual opportunity.

“I’ve known Faye [Keegan, CEO and co-founder of Dipsea] since nearly the beginning of RevenueCat,” says co-founder and CEO Jacob Eiting. “We’ve gotten to know each other more over the years, and just always felt like it’s hard to find people to understand RevenueCat’s customer problems as deeply as somebody who’s lived it.”

Image Credits: RevenueCat

Eiting says that when the chance to acquire the Dipsea operation appeared, he thought it would prove to be a chance to actually try to operate a live app, using RevenueCat’s tools, so the company could make sure it was staying up-to-date on what the real challenges are for subscriptions apps on today’s App Store.

“The App Store has completely turned over in the time since we started,” he says. “All the tactics have completely changed.”

Today app developers face the typical issues of user acquisition, conversion, and retention, but the subscription economy itself has grown at least 10 times since RevenueCat began operating, Eiting says. Competition is fiercer, too. For every popular app category, there are at least seven other viable competitors. In addition, Apple’s launch of the user privacy measure ATT (App Tracking Transparency) has affected developers’ user acquisition efforts.

“It’s definitely gotten harder and more sophisticated,” Eiting says. “And RevenueCat is part of that — democratizing that — taking techniques that different apps have figured out on their own and bringing that to everybody out of the box.”

Image Credits: RevenueCat

Still, running a subscription-based audiobooks app will be a new frontier for RevenueCat.

To help with this, the acquisition is bringing aboard Keegan and her five-person team, who will continue to update the app and integrate the new tools that RevenueCat wants to test.

By owning its own app, RevenueCat can experiment with new techniques before trying to convince its own paying customers they’re worth the risk. And, in addition to testing tools, the app can serve as a demo to potential customers who want to go hands-on with RevenueCat’s dashboard before they commit.

“Joining forces opens up new possibilities for Dipsea,” Keegan said in a statement shared with TechCrunch. “We’ll tap into the wealth of subscription growth experience inside the company, and partner with them to keep building great features that help developers make more money while providing our Dipsea users with the content they love. I couldn’t be more thrilled to join the team.”

Image Credits: RevenueCat

Dipsea was backed by investors including Bedrock, Thrive Capital, Powerhouse Capital, Lemonade Capital, Riverside Ventures, Amboy Street Ventures, Jackalope Ventures, Bossanova Investimentos, and Niche Capital, as well as other seed-stage VC firms and angel investors. To date, it had raised $13.63 million, according to PitchBook. In buying Dipsea, RevenueCat bought out all the investors on the app’s cap table, while still allowing the app to continue operating its business and fulfilling its mission.

Deal terms were not disclosed, but it was an all-cash acquisition, we understand, and a deal that’s been underway since this March. It’s not likely RevenueCat blew the entirety of its Series C on the app, so this was probably not a big win for Dipsea’s investors, from a financial standpoint.

In time, RevenueCat hopes to prove its success by growing Dipsea’s subscription business, which it can then use as an example to its existing customers.

“It means that we can tell you subscriber numbers and revenue numbers because, when the demo environment is live, you can just log in and check what it looks like,” notes RevenueCat VP of Marketing Rik Haandrikman.

“So if you check a year from now and it’s 50,000 subscribers, we f***** up, right?” he says with a laugh. “Something went horribly wrong.”

Keegan will start her new role at RevenueCat overseeing the Dipsea subsidiary in a couple of weeks, but the company says it will be prepping the demo environment ahead of that.

Subscription vitamin company Care/of is shutting down

Image Credits: Care/of

Care/of, a company offering personalized subscription vitamin packs, says it will be canceling all subscriptions as of Monday, June 17 and will no longer be accepting new orders.

The news doesn’t come completely out of the blue, as Care/of had previously disclosed in a New York Department of Labor filing that it planned to lay off all 143 employees by July 3 due to a “funding loss.” Now the company is being more specific and definitive about the closure, with a post yesterday on Instagram thanking customers and saying, “We unfortunately no longer have funding to operate in the way we have been.”

The post doesn’t completely close the door on a revival, claiming, “We are actively exploring options for the brand but do not have anything definitive to communicate at this time. We hope to be in a place to share more soon.”

Founded in 2016 by Craig Elbert and Akash Shah, Care/of asked customers to fill out a quiz about their lifestyle and values, which it used to recommend a personalized mix of vitamins and supplements. Its investors included Juxtapose, Goodwater Capital, Tusk Venture Partners, Bullish, and RRE Ventures; they funded the company to the tune of $46 million altogether.

Pharmaceutical giant Bayer acquired a 70% stake in Care/of in 2020 in a transaction that was reportedly valued at $225 million. Earlier this month, Bayer’s director of strategic communications Christin Miller told NutraIngredients that “ceasing further investment in Care/of will allow Bayer to better invest in future innovations at help people manage their personalize health.”

Subscription vitamin company Care/of is shutting down

Image Credits: Care/of

Care/of, a company offering personalized subscription vitamin packs, says it will be canceling all subscriptions as of Monday, June 17 and will no longer be accepting new orders.

The news doesn’t come completely out of the blue, as Care/of had previously disclosed in a New York Department of Labor filing that it planned to lay off all 143 employees by July 3 due to a “funding loss.” Now the company is being more specific and definitive about the closure, with a post yesterday on Instagram thanking customers and saying, “We unfortunately no longer have funding to operate in the way we have been.”

The post doesn’t completely close the door on a revival, claiming, “We are actively exploring options for the brand but do not have anything definitive to communicate at this time. We hope to be in a place to share more soon.”

Founded in 2016 by Craig Elbert and Akash Shah, Care/of asked customers to fill out a quiz about their lifestyle and values, which it used to recommend a personalized mix of vitamins and supplements. Its investors included Juxtapose, Goodwater Capital, Tusk Venture Partners, Bullish, and RRE Ventures; they funded the company to the tune of $46 million altogether.

Pharmaceutical giant Bayer acquired a 70% stake in Care/of in 2020 in a transaction that was reportedly valued at $225 million. Earlier this month, Bayer’s director of strategic communications Christin Miller told NutraIngredients that “ceasing further investment in Care/of will allow Bayer to better invest in future innovations at help people manage their personalize health.”

Subscription vitamin company Care/of is shutting down

Care/of, a company offering personalized subscription vitamin packs, says it will be canceling all subscriptions as of Monday, June 17 and will no longer be accepting new orders.

The news doesn’t come completely out of the blue, as Care/of had previously disclosed in a New York Department of Labor filing that it planned to lay off all 143 employees by July 3 due to a “funding loss.” Now the company is being more specific and definitive about the closure, with a post yesterday on Instagram thanking customers and saying, “We unfortunately no longer have funding to operate in the way we have been.”

The post doesn’t completely close the door on a revival, claiming, “We are actively exploring options for the brand but do not have anything definitive to communicate at this time. We hope to be in a place to share more soon.”

Founded in 2016 by Craig Elbert and Akash Shah, Care/of asked customers to fill out a quiz about their lifestyle and values, which it used to recommend a personalized mix of vitamins and supplements. Its investors included Juxtapose, Goodwater Capital, Tusk Venture Partners, Bullish, and RRE Ventures.

Pharmaceutical giant Bayer acquired a majority stake in Care/of in 2020. Earlier this month, Bayer’s director of strategic communications Christin Miller told NutraIngredients that “ceasing further investment in Care/of will allow Bayer to better invest in future innovations at help people manage their personalize health.”

OpenAI logo is being displayed on a mobile phone screen in front of computer screen with the logo of ChatGPT

OpenAI debuts ChatGPT subscription aimed at small teams

OpenAI logo is being displayed on a mobile phone screen in front of computer screen with the logo of ChatGPT

Image Credits: Didem Mente/Anadolu Agency / Getty Images

OpenAI is launching a new subscription plan for ChatGPT, its viral AI-powered chatbot, aimed at smaller, self-service-oriented teams.

Aptly called ChatGPT Team, the plan provides a dedicated workspace for teams up to 149 people using ChatGPT, as well as admin tools for team management. All users in a ChatGPT Team gain access to OpenAI’s latest models — GPT-4 (which generates text), GPT-4 with Vision (which understands images in addition to text) and DALL-E 3 (which creates images) — plus tools to allow ChatGPT to analyze, edit and extract info from uploaded files.

ChatGPT Team also lets people within a team build and share GPTs, custom apps based on OpenAI’s text-generating AI models. GPTs don’t require coding experience and can be as simple or complex as desired. For example, a GPT could ingest a company’s proprietary codebases so that developers can check their style or generate code in line with best practices.

As an added benefit, OpenAI says that ChatGPT Team customers will get unspecified new features and improvements down the line, and that it won’t train models on team data or conversations.

ChatGPT Team is priced at $30 per user per month or $25 per user per month billed annually — higher than ChatGPT Plus, OpenAI’s individual premium ChatGPT plan, which costs $20 per month. But ChatGPT Team is a good deal cheaper than ChatGPT Enterprise, which costs as much as $60 per user per month with a minimum of 150 users and a 12-month contract.

ChatGPT Team seems tailor-made for small- and medium-sized business customers who want team-oriented ChatGPT features without having to pay top dollar for them. That’s likely to be a lucrative space; according to a recent survey from ResumeBuilder, 49% of companies use ChatGPT for use cases like coding, creating content like job descriptions and interview questions and summarizing documents and meetings, while 30% say that they intend to use ChatGPT in the future.

Klarna introduces $7.99 ‘Klarna Plus’ subscription plan as it approaches an IPO

Image Credits: Klarna

Swedish fintech company Klarna announced today its first subscription plan, “Klarna Plus,” for $7.99 per month, featuring benefits like no added service fees when using Klarna’s One Time Card, double rewards points and access to exclusive discounts with popular brands.

The company also has a new welcome offer for subscribers, saving them $8 on their first Klarna Plus purchase.

“Our research indicates that dedicated Klarna users are looking for an enhanced shopping experience through a subscription model,” said David Sandstrom, chief marketing officer, in a statement. “Klarna Plus addresses this demand, allowing us to deepen our engagement with 37 million loyal U.S. consumers, while also further diversifying a portfolio of payment and shopping solutions.”

One of the most appealing perks about Klarna Plus is that shoppers who use Klarna’s One Time Card — a virtual single-use payment card — don’t pay any service fees. The company says this may help loyal Klarna users save approximately $12 monthly.

In addition, subscribers who belong to Klarna’s rewards club collect double the points on purchases, making it easier to rack up points and unlock Klarna rewards from brands like Adidas, ASOS, Best Buy, COACH, Foot Locker, H&M, Nike, Macy’s, Missguided, Saks OFF 5th, Sephora and Shein.

The new monthly subscription plan also includes special discounts at Nike, Coach, Macy’s, Instacart and Goat, totaling up to $30 per month. Klarna says it will launch more features soon.

The company is likely entering the subscription market to bolster recurring revenue ahead of an anticipated initial public offering (IPO). To investors, subscription revenue is believed to be more stable and predictable compared to one-time transactions. Klarna will also expand its high-yield savings account to other markets, which is currently available only in Germany and Sweden.

Affirm, another major player in the buy now, pay later (BNPL) sector, is reportedly considering a monthly plan as well.

Swedish fintech Klarna dodges a strike after reaching agreement with workers

Spotify icon displayed on a phone screen

Spotify to increase subscription price in France to counter new music-streaming tax

Spotify icon displayed on a phone screen

Image Credits: Jakub Porzycki/NurPhoto (opens in a new window) / Getty Images

Spotify has revealed plans to increase subscription fees in France, in response to a new tax directed at music-streaming services operating in the country.

The move comes nearly three months after the company vowed to begin disinvesting in France, initially pulling support from two festivals with the promise of more action to come this year — now we have a clearer idea of what kind of “action” Spotify has been cooking up.

The tax came into effect on January 1 and will see a levy of 1.2% imposed on Spotify and rival services, including Deezer, Apple Music, and Google’s YouTube Music, with proceeds redirected to the Centre National de la Musique (CNM) — established four years ago to support the French music sector. While all the impacted companies are opposing the new law, Spotify has been the most vociferous, largely due to the fact that it is the biggest player in the country.

Under wraps

Spotify hasn’t revealed how much it’s increasing the prices by — it merely said that moving forward, French users will be paying the highest subscription fees in the entire European Union (EU). The company plans to inform subscribers “over the coming weeks” in terms of how much extra they’ll be paying — while it seems that part of the plan is to try and drum up enough consumer consternation to heap pressure on the powers-that-be, the law is now in effect so it’s difficult to see there being any changes in the near-term.

The company wrote in a blog post today:

“With the creation of this new tax, Spotify would be required to give approximately two-thirds of every euro it generates to music to rights holders and the French government. Of course, this is a massive amount and does not allow for a sustainable business. As we have long said, we simply can’t absorb any additional taxes.”

A Spotify spokesperson told TechCrunch that it was just trying “to be transparent with our users” that they should expect a price hike, and that it had done “everything we could” to avoid this but there was no way around it.

Market size

What’s perhaps the most telling part of this whole episode is how important France is to Spotify in terms of market traction. Its response here differs somewhat to its response to a similar tête-à-tête in Uruguay, which is also in the process of passing a new law that promises “fair and equitable” remuneration for every artist involved in a recording. Spotify said it would pull out of Uruguay completely, arguing that the law would mean it would have to pay rights holders twice for the same tracks — its threat seemed to work, and it changed its mind on pulling out when the Uruguayan government gave assurances that music-streaming platforms wouldn’t have to cover any extra costs resulting from the law.

With regards to France, Spotify is conveying as much — if not more — grievance with the new tax as it did with Uruguay, yet it has given no indication that it will exit the country. Even though, similar to Uruguay, it argues that it’s effectively paying artists twice (“equivalent to a double payment,” as Spotify puts it), it would rather increase its prices than make any kind of noise about leaving the country

In December, Spotify revealed that it was pulling support for Les Francofolies de la Rochelle and the Printemps de Bourges festivals, which it had been supporting financially and via other resources. And now that it is increasing its subscription prices, this could be the last of its actions against the tax — “it’s really about offsetting the costs of this tax, and we hope that the upcoming price increase will ensure we get there,” Spotify said in an email statement to TechCrunch.

VPN DDG

DuckDuckGo launches a new subscription to bundle VPN and identity theft protection

VPN DDG

Image Credits: DuckDuckGo

Privacy-focused consumer tech company DuckDuckGo launched a new Privacy Pro subscription on Thursday that bundles a VPN service, personal information removal and identity theft restoration.

The plan, which costs $9.99 per month or $99 per year, is currently available only to people in the U.S. This is the company’s first move toward a subscription service built into the DuckDuckGo browser.

DuckDuckGo has been profitable since 2014, but has so far relied on ad revenue. The subscription service opens up a new avenue for the company to make money.

Image Credits: DuckDuckGo

The VPN uses the open source WireGuard protocol to protect your identity while you visit different sites on the web. The company said that all DNS queries are also routed through DuckDuckGo’s own DNS resolvers, so internet service providers (ISPs) can’t snoop on your browsing history.

With its personal information removal service, DuckDuckGo scans dozens of data broker sites to find details like your name and address. If the service finds your details on any of these sites, it requests removal and also handles email correspondence with them.

Image Credits: DuckDuckGo

The company says that this feature builds on Removaly’s tech, a startup DuckDuckGo acquired in 2022. (At that time, Removaly’s founder, Kyle Krzeski, posted on X that a privacy company acquired the startup without naming it.)

The third feature of DuckDuckGo’s privacy pro plan is identity theft restoration, where an advisor would help you recover your identity-related loss around the clock. This includes financial losses, fixing credit reports by even freezing the report until identity is restored, and replacing and canceling items like driver’s licenses, bank cards, and passports. The company said that the recovery agent would work with you, deal with all the formalities, and follow up with various companies.

DDG ID theft
Image Credits: DuckDuckGo

DuckDuckGo says that to ensure user privacy, it maintains no logs of users’ VPN activity, stores data provided during personal information removal on the local device and the company assigns a random ID when users sign up for the Privacy Pro service.

Earlier this year, DuckDuckGo added cross-device syncing for passwords and bookmarks for easy access to this information.

Earlier this year, court filings in the U.S. Department of Justice vs. Google revealed that DuckDuckGo accounted for only 2.5% of general search queries in the U.S. in 2021 and between 0.5% to 2.5% in Europe in 2023.

LinkedIn logo on side of building

LinkedIn testing Premium Company Page subscription with AI-assisted content creation

LinkedIn logo on side of building

Image Credits: Justin Sullivan / Getty Images

LinkedIn — the social platform that targets the working world — has quietly started testing another way to boost its revenues, this time with a new service for small and medium businesses. TechCrunch has learned and confirmed that it is working on a new LinkedIn Premium Company Page subscription, which — for fees that appear to be as steep as $99/month — will include AI to write content and new tools to grow follower counts, among other features to raise the profiles of the company using them.

The move is significant because it underscores how Microsoft-owned LinkedIn continues to diversify its business model — while also trying to make itself more useful overall. For years LinkedIn has been the butt of many a joke about how it can feel like a cesspool of shameless self-promotion, or (cue nervous laughter) creepy when you realize the amount of data it can gather about what you do on there.

But as others have pointed out, LinkedIn has a prime opportunity right now. With so many changes underfoot on other social platforms and search engines — where advertising and other algorithms dictate what users discover, and where disinformation runs riot — LinkedIn has been looking to carve out a safer space, a place to have a social profile of record for the professionals and prosumers out there.

LinkedIn quietly started to post information describing its new Premium Company Page six days ago. The posts got almost no notice, but we stumbled on it ourselves, and it seems a marketing consultant did, too. Now LinkedIn has confirmed the details to TechCrunch.

“We’re always exploring new ways to enhance our customers’ experience and assist them in achieving their business goals. Currently, we’re testing a new offering with small-to-medium business customers, called Premium Company Page, which is designed to help them attract customers, build credibility, and stand out to their audience. We look forward to sharing more soon,” said Suzi Owens, senior director of communications at LinkedIn, in a statement.

Pricing for premium company pages is not immediately disclosed, but it appears admins of pages that are eligible for it can see it. This marketing consultant notes that the fees start at $99.99 per month per Page, reducing to $839.88 per Page for an annual subscription.

This new premium company page is the latest in a growing list of premium offerings that LinkedIn has crafted for organizations on the platform, mirroring the different usage and pricing tiers that it has built out for individuals and recruiters using the platform.

Other business-focused tiers include Premium Career for people on the job hunt, Premium Business for business intelligence, Sales Navigator for sales teams, Recruiter tiers for sourcing and hiring talent and LinkedIn Learning for professional development.

Taken together, Premium services are very big business for the company. In March, the company announced that Premium user subscriptions grew 25% year-on-year to $1.7 billion in 2023. Overall, the company made $15 billion that year, with its recruiting business accounting for $7 billion of that.

The Premium Company Page subscription in some ways will look very familiar, in that it taps into well-known LinkedIn mechanics.

Admins for the pages can review recent visitors — if those visitors have not turned off the privacy setting, that is. (Public service reminder: it’s on by default.) This can be used to subsequently invite those visitors to follow the page, regardless of their degree of connection (that previously would have been impossible to do for casual visitors who are not already connected within one degree of the company). Admins can also create “call to action” buttons with contact or website details displayed prominently at the top of the Page. Testimonials, which LinkedIn has really promoted as a feature on profile pages for individuals, also get a push here: Admins can display these prominently at the top of their premium pages.

The AI writing help, meanwhile, becomes one of the latest ways that LinkedIn is weaving more AI assistance into the platform, something it started to introduce last year, tapping Microsoft’s ties to OpenAI.

Last but not least, with LinkedIn big on verification lately, a Page can get a golden badge with a premium subscription.