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Bluesky snags former Twitter/X Trust & Safety exec cut by Musk

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Image Credits: Bryce Durbin / TechCrunch

Emerging decentralized social network and X rival Bluesky has just landed a notable former Twitter leader as its new head of Trust and Safety. On Wednesday, the company announced it has appointed Aaron Rodericks, who most recently co-led the Trust and Safety team at Twitter, to this new position.

Though typically leaders below the C-Suite don’t make headlines, Rodericks became known more publicly after becoming the target of a right-wing campaign on X. Influencers noticed an announcement on LinkedIn last year that indicated he was looking to hire more staffers ahead of the coming 2024 elections.

His callout had asked for users who had a “passion for protecting the integrity of elections and civic events,” which caught the attention of right-wing personalities like Chaya Raichik (Libs of TikTok) and former Trump State Department official Mike Benz — the latter who remarked that Rodericks was a former colleague of Yoel Roth and was “somehow” still at X. (Roth, Twitter’s head of Trust and Safety had left the company just two weeks after Elon Musk’s acquisition. Musk initially defended Roth, but after his departure, he attacked the exec on X. Roth then had to flee his home after receiving death threats.)

Image Credits: Bluesky/Aaron Rodericks

Last fall, Rodericks lost his job at X when Musk cut half of the election integrity team after promising to expand it, The Information had reported at the time. Musk confirmed the cuts on X with a sneer, saying “Oh you mean the ‘Election Integrity’ Team that was undermining election integrity? Yeah, they’re gone.”

With Rodericks’ hiring, then, Bluesky is sending a signal to its would-be users. It’s an indication that the network will approach trust and safety similarly, if not better, than Twitter once did, before Musk’s takeover.

It’s a timely choice for the young startup given that it has already experienced high-profile fumbles in this area before even opening its doors to the public. The network earlier strained its relationship with Black users after a moderation policy change that followed a death threat against a user had many questioning if the platform was safe for marginalized communities. In another incident, Bluesky came under fire as it allowed usernames with racial slurs to slip past its moderation efforts. Bluesky then haphazardly addressed the problem via personalized apologies in emails to those who reached out, but said nothing publicly.

As Bluesky has now opened to the public, there’s a need for Trust and Safety to be more established on its network, despite its decentralized ethos and roll-your-own moderation. As the operator of what will become the main Bluesky server, even after federation kicks in, Bluesky has a responsibility to meet the moderation needs of its now more than 5 million users. Unlike centralized platforms like Twitter/X and Meta’s Threads, moderation on Bluesky includes several layers. Server operators like the company itself can set rules for their own servers, but these can be complemented by other tools like moderation services and blocklists that are more community-led.

“There is an urgent global need for a social network that can safely and effectively meet the needs of communities and individuals,” said Rodericks, in a statement about his hiring. “People expect social media to provide a healthy level of built-in moderation, with clearly stated rules that are applied consistently. However, we’ve seen that this alone is not enough. Communities also need the ability to self-organize around more opinionated moderation principles and have the tooling to keep these efforts sustainable. I’m excited that Bluesky is taking both of these layers seriously, and I believe that their fresh approach to user choice with stackable moderation is poised to become a key part in guiding and growing healthy online conversations,” he added.

Bluesky says Rodericks will lead the moderation team that provides 24/7 coverage to uphold the Bluesky Community Guidelines and promises reports are reviewed in under 24 hours. Soon, Bluesky will allow users to subscribe to independent moderation services that will be applied on top of the existing moderation service it offers.

Before working at Twitter, where he dealt with issues like hate speech and harassment, Rodericks worked on developing capabilities within the Canadian Federal Government for social data analytics in destabilized states, along with researching extremist activity that helped launch the Global Coalition against Daesh, Bluesky noted.

“I’m deeply invested in how our users can best control their social spaces online,” said Bluesky CEO Jay Graber in a statement. “Aaron’s expertise in trust & safety at global scale brings invaluable experience to our moderation team. His interest in improving the foundation for public conversations will help us design customizable and resilient moderation systems that will let users build vibrant, personalized communities,” she said.

Bluesky is now open for anyone to join

An image of the word Reputation with Karma3 Labs' logo

Karma3 Labs raises $4.5M to improve trust in web3 with ratings and recommendations

An image of the word Reputation with Karma3 Labs' logo

Image Credits: Karma3 Labs (opens in a new window)

It’s becoming harder to discern which platforms and people have good intentions online, especially as automated content and anonymous profiles are on the rise. Some Web 2.0 companies like Uber, Amazon and Airbnb offer rating systems for businesses and individuals, but those types of systems are few and far between in the web3 world.

But Karma3 Labs is hoping to change that with $4.5 million in fresh capital backing its decentralized reputation protocol OpenRank. This is the protocol’s first capital raise, Sahil Dewan, founder and CEO of Karma3 Labs, told TechCrunch exclusively.

The round was led by Galaxy and IDEO CoLab Ventures. Additional investors include Spartan, SevenX, HashKey, Flybridge, Delta Fund, Draper Dragon and Compa Capital. The capital will be used toward growing OpenRank’s adoption and helping launch the protocol’s initial version to developers.

“We are really obsessed with solving trust and safety issues for crypto,” Dewan said. “After the last [crypto] bull market, the DeFi and NFT mania happened, and a lot of people came into crypto, but a lot of people were getting scammed.”

There’s no reputation system in the decentralized world of web3, so it’s hard to figure out which entities and individuals to trust and depend on, Dewan said.

Since the internet’s inception, there have been peer-to-peer environments that allow businesses and individuals to publish and buy things. But these businesses have an advantage: “They can take the value from users, define the rules of what’s right or not, and sit on the data,” Dewan said. “It’s not a public good, but transactional relationships between centralized parties and users.”

Decentralization of ratings and reputation systems is important because it prevents a single entity from owning the reputation scores and being able to manipulate or alter them, Dewan said. OpenRank aims to help developers and web3 protocols launch consumer apps, communities and marketplaces with open rankings and recommendations, without the need for a centralized entity running it. “We wanted to create a protocol and generalized system, not as a source of trust, but for anyone to come and build reputation systems,” Dewan said.

This could create a foundation for peer-to-peer interactions and community ownership of ratings online.

The OpenRank protocol allows any developer to use its “Reputation Graphs” for ratings, ranking or recommendations for applications or communities. This means developers, consumer applications and marketplaces can integrate specific rankings and recommendations, while also leveraging rankings and reputations from other ecosystems and communities to build a foundation for their own.

To start, OpenRank is working with Metamask Snaps; providing ranking and recommendation APIs for Lens and Farcaster; and helping with on-chain discovery feeds for consumer apps, crypto wallets and reputation-based voting and governance, Dewan said.

“They can post it internally or use it behind the scenes to power search and recommendation, it’s up to developers,” Dewan said. “We aren’t going to tell them what number to attach. We want to create a ranking system that can be used for whatever utility they want to give to end users.”

The protocol also plans to put “resistant mechanisms” in place to prevent bad actors or scammers who try to cheat the system by wash trading or sharing malicious links.

Ratings also help reduce the cost of searching and discovering that’s on-chain or in the crypto ecosystem, Dewan noted. “If you don’t have anything rated, you won’t know what to buy or trust. User engagement won’t happen the same way we see in web2 if there isn’t a ranking.”

These rankings can be relative and specific to different people. What may pop up on one person’s recommendations might not reach others, based on their past interests and interactions. “Today you can’t challenge what Google or Amazon shows you,” Dewan said. “But third-party developers have a market to create new ranking systems, and that’s a guiding force to help us choose and show the most value for users.”

In the near term, the startup plans to continue working with its launch partners and open up OpenRank to help people find, buy and vote for what they trust on-chain. Its next goal is to open the protocol to any third-party developer who wants to implement a ranking and reputation system.

“Over time we want a self-serve model for OpenRank, so any developer can create their own rankings without permission and without having to do hard work on data and computing,” Dewan said.

Yoel Roth

Twitter's former head of Trust & Safety, Yoel Roth, joins Tinder owner Match Group

Yoel Roth

Image Credits: Jerod Harris/Getty Images for Vox Media

Twitter’s former head of trust and safety Yoel Roth announced today that he is joining Match Group, the parent company of several popular dating apps, including Tinder and Hinge. Yoel, who shared the move on LinkedIn, is now the company’s vice president of Trust and Safety.

“As they say… some personal news! I swiped right on Match Group!,” Roth said in his announcement post. “15 years ago, I started studying what we now call ‘trust and safety’ because the then-new world of dating apps felt like the Wild West; it’s truly a dream come true to get to roll up my sleeves and work to protect the millions of people making connections on our apps worldwide.”

Roth was at Twitter, now X, for seven and a half years, and quit the company after just two weeks under Elon Musk’s leadership. Roth had faced dangerous and homophobic harassment after Musk had attacked him with baseless accusations in an attempt to damage his reputation. Roth also faced harassment following the release of the “Twitter Files,” a series of internal documents that demonstrated how Roth and other executives at Twitter handled content moderation. After an escalation of threats, Roth had to flee his home.

Roth is now taking his trust and safety expertise to Match’s family of dating apps, which includes Tinder, Match.com, Meetic, OkCupid, Hinge, Plenty of Fish, OurTime and more. Although dating apps have built-in features to keep users safe, there is still a lot of toxic behavior on these apps, and not everyone trusts them. A Pew Research study found that Americans are split on whether online dating is a safe way to meet new people, as the number of adults who believe online dating is generally safe has decreased since 2019, from 53% to 48%.

Roth, who wrote his PhD dissertation on safety and privacy in dating apps, told Wired in an interview that his new role at Match Group is a “dream job” that he jumped on after the company reached out to him. Roth says he will be responsible for policy and standards development across the company’s apps.

Last year, the Federal Trade Commission (FTC) reported that romance scams cost victims $1.3 billion in 2022, while the median reported loss was $4,400. Roth plans to tackle this issue, noting that he wants to build out protection features for things like scams and financial frauds. Although Match claims to remove 44 spam accounts every minute across its apps, Roth says he wants to further protect users by understanding the issue and implementing factors that will allow for cross-platform action.

In addition, Roth says that although Match Group works to identify underage users, he believes app stores should also play a part in protecting users, mirroring a position that Meta CEO Mark Zuckerberg also holds. 

Brandywine Realty Trust says data stolen in ransomware attack

Image Credits: Getty Images / Edwin Remsberg

U.S. realty trust giant Brandywine Realty Trust has confirmed a cyberattack that resulted in the theft of data from its network.

In a filing with regulators on Tuesday, the Philadelphia-based Brandywine described the cybersecurity incident as unauthorized access and the “deployment of encryption” on its internal corporate IT systems, consistent with a ransomware attack.

Brandywine said the cyberattack caused disruption to the company’s business applications that support its operations and corporate functions, including its financial reporting systems.

The company said it shut down some of its systems and believes it has contained the activity. The company confirmed that hackers took files from its systems, but it was still investigating whether any sensitive or personal information was taken.

Brandywine is one of the largest real estate trusts (REIT) in the United States, with a portfolio of about 70 properties across Austin, Philadelphia, and Washington, DC, as of its last earnings report in April.

Some of the company’s biggest tenants reportedly include IBM, Spark Therapeutics, and Comcast.

Since the introduction of new rules in December, U.S. publicly traded companies are obliged to disclose to investors cybersecurity events that may have a material impact on the business. As of the filing, Brandywine said it does not believe the incident is “reasonably likely to materially impact” its operations.